dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. With deep heritage and expertise in retail - one of the world’s most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Media & CE (Customer Engagement) consulting manager to join our Client Sales teams in delivering solutions for our clients across EMEA & APAC region. Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business and customer engagement offering in a customer centric manner, as well as assisting on broader strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them to solve business problems, create value, maximise growth and improve media business performance for their organisation. Play a key role in consulting project delivery, building a trusted advisor relationship with the client, and supporting on project plans to ensure they are delivered effectively within the required timeframes and to budget. Support the development of a CRM or Media strategy for the client, identifying their specific objectives and appropriate brand positioning for the client to put a strategy into action with clearly defined processes and implementation plans, both internally and for the client Support regional capability & sales teams in creating pitches and proposals for prospective clients Think innovatively and creatively to help continually adapt and evolve our consulting offering in line with market appetite, keeping our media consulting packages, frameworks and toolkits up to date and competitive. Analyze Retailer sales and customer data and interpret Media Channel benchmarks to scope the potential size of the media opportunity for clients looking to monetise their assets. IT, CRM, marketing, commercial, operations, promotions, analytics etc. Keep at the forefront of media and loyalty market trends, proactively sharing across the Consulting team to ensure our knowledge is up to date and we can continue to deliver maximum value for our Retail clients. Effective collaboration internally and externally, build and maintain strong working relationships with supporting teams across all functions and the client to ensure the smooth running of every projectQualifications & ExperienceA Master’s degree in Business or MarketingExperience of working in similar global/ regional Consulting roles for global organizationsCRM and/or Rewards program experienceMedia planning experience (including digital media) across marketing, selling and servicing within complex, multi-channel, multi-site retail clientsDemonstrable experience of working with Retailers, Media Agencies and BrandsStrong understanding of the broader media landscape and the benefits of each media solution to brands, along with a good grasp of the merics used to target and measure each ChannelExcellent communication skills (both verbal and written)Good working knowledge of the application of enabling technologies for media and broader customer experienceWhat you can expect from usWe won’t just meet your expectations. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. Plus, thoughtful perks, like flexible working hours and your birthday off.And we don’t just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. For an informal and confidential chat please contact stephanie.Our approach to Flexible WorkingAt dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job*indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? * Global Diversity and Inclusion QuestionsAt dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. #