We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.

Job Details–Pricing Manager

Retail Pricing are responsible for developing and delivering Hastings’ street pricing strategy, which drives commercial performance whilst ensuring fair customer outcomes. The team is made up of a diverse range of pricing, data science and analytics experts with experience from multiple industries. We use a mix of advanced machine learning, statistical modelling and analytical techniques to understand customer behaviour and market dynamics, combining it all via mathematical optimisation to set prices for our products that maximise profitability.

Pricing Managers are key individuals in the team, each with responsibility for a specific area of pricing. They lead our pricing analysts and data scientists, managing the regularly deliver optimised street prices, pricing tests and trading activity, as well as contributing to the development of our pricing approach.

Accountabilities

Your remit will include the following:

• Running our BAU pricing process, delivering new price optimisations and trading changes in consultation with our stakeholders
• Managing the development of our pricing algorithm, including the introduction of new functionality and pricing tests
• Reviewing the data, analytical and modelling outputs of your team, to ensure our standards are met; rolling your sleeves up and diving into the code when needed
• Keeping up to date with the latest thinking and developments in the business, the price comparison market and wider insurance industry; coming up with new ideas for test & learn, to inform and evolve our street pricing strategy
• Foster a culture of treating customers fairly, ensuring we follow internal governance processes and adhere to regulatory requirements

To achieve this you will need to:

• Be a fast learner to understand our business, its value drivers and the wider industry context
• Have a customer focus to both spot profit opportunities and do the right thing
• Think creatively to solve business problems with data-led insight and approaches
• Love sharing your ideas and storytelling to engage and enthuse our stakeholders
• Embrace flexibility to adapt to changing priorities and get the best out of a diverse team

Skills Knowledge & Experience

Essential

• Degree in a numerical discipline (e.g. mathematics, sciences, economics)
• 4+ years working in a pricing or commercially focussed analytical role
• SQL and experience working with large or complex datasets
• R/Python/Matlab or coding statistical methods in other languages
• Mentoring, training or project-based management of junior colleagues

Desirable

• Insurance industry experience or actuarial qualification (not essential)
• 1-2 years line management of an analytical team
• Experience with Radar, Earnix or other specialist pricing software
• Familiarity with deploying code and models into production environments
• Working in a regulated industry and familiarity with governance processes

Personal Attributes

• Has great ideas and helps set the agenda – it’s a competitive market out there
• Creative thinker and problem solver – we’ve always got new challenges
• Cares about the detail – because small errors can have big impacts
• Comfortable working in a fast-paced environment – organisation and multi-tasking are key
• Hungry for knowledge – always seeking to learn, develop and come up with new ideas
• Communicates effectively – because what we do is complicated

What we offer

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Reward

Salary– Attractive salary based on experience (pay reviews also completed each year)

Flexible Working– We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.

Physical Wellbeing– We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing– As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing Programme- At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more!– 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.

Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve

We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.