We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.
Job Details– Senior Pricing Analyst - Actuarial, Data Science and Engineering
Purpose
- Develop insights to drive pricing initiatives and strategy for Hastings Directs products, delivering these on time and to specification
- Co-ordinate delivery of price changes, monitor performance and track our market position
- Create professional reports and presentations to achieve buy in from colleagues
- Engage with business stakeholders regularly (including internal and external), taking them on our pricing journey
Key Accountabilities
Delivery
- Ensure that work is completed in line with agreed timelines by the Pricing Manager, and to the professional standard expected by the business
- Speak to the Pricing Manager and relevant business stakeholders to ensure project requirements are appropriately defined early in the process
- Call out any expected problems or delays as soon as they are identified, managing the message appropriately with stakeholders
- Use creative problem-solving skills to effectively solve or bypass any problems impeding progress on key deliverables
Improvement of Business Processes and Reports
- Improvement of existing processes to enhance speed of delivery, quality of output and value delivered to the business
- Develop programming skills (R, SQL, Python, etc.) to extract and transform raw data into useful business insight
- Create and maintain regular reporting to be communicated to key stakeholders, ensuring the accuracy of what is shared
Stakeholder Relationships
- Establish relationships with key stakeholders and relevant peers throughout Commercial and other directly relevant business areas, to understand their activities and priorities, and the implications for pricing
- Communicate clearly and effectively to highlight benefits and limitations of pricing proposals
- Actively participate in team, business and external meetings
Analysis
- Collate, analyse and interpret a range of internal and external data sources to formulate insights and draw conclusions for pricing activity
- Develop a thorough understanding of the business and wider insurance market to refine and support analytical conclusions
- Identify novel solutions to business problems and creative ways of presenting results to influence stakeholders
Presentation
- Build professionally formatted reports and presentations, identifying and sharing key highlights in a clear and understandable way
- Use of story-telling skills to influence stakeholders, keeping them actively engaged and gaining support for initiatives
- Present convincing and well-articulated arguments to peers and senior stakeholders confidently
- Explain technical concepts to non-technical audiences in a clear and simplified manner
Skills, Knowledge & Experience
- Drive, enthusiasm, creativity and problem solving skills
- Ideally some knowledge of tools such as R, SQL, Python, Matlab, etc.
- Ability to present analytical results in a non-technical way
- Ability to work as part of a team in an environment that demands excellence, reliability, accuracy and working with competing deadlines
- Strong numerical reasoning
Desirable
- Good foundation of mathematical knowledge
- Experience working with data and using statistical concepts
- Able to present confidently to groups of people
- Analytical background, proven track record deriving insight from large datasets
- Experience of general insurance, financial services or other price-competitive businesses
What we offer
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Reward
Salary– Attractive salary based on experience (pay reviews also completed each year)
Flexible Working– We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.
Physical Wellbeing– We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
Financial Wellbeing– As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing Programme- At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more!– 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.
Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve
We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart
