Medical Secretary

Job summary

We are looking for an enthusiastic individual to join the team as a Medical Secretary to support Renal, Clinical Immunology & Allergy specialities at Kent & Canterbury Hospital.

We require a high standard of organisational skills in order to provide an efficient medical secretary and administrative service to the Renal, Immunology & Allergy teams as well as the wider service. This role will keep you both busy and must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and a proven team member with good qualifications and/or experience. Knowledge of working in a hospital environment and medical terminology is desirable. You will be working with a wide range of people and communicating with both patients and staff, therefore empathy and patience is essential for this role

You will be joining a well-established and passionate team who support each other in the day to take management of duties and tasks. We look forward to you becoming part of the Renal Team

We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.

Main duties of the job

Act as first point of contact on behalf of the Teams and wider Services, deal effectively and courteously with all enquiries from GPs patients, other departments within the Trust and any other external organisations.

Liaising with colleagues regarding appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

Ensure RTT patient data quality is accurate at all times

Act as key point of contact for health service employees at all levels, both within the Trust and outside agencies.

Accurately transcribing from Winscribe digital dictation all clinical letters and other correspondence as required by the consultant and team, ensuring layout, spelling, grammar and punctuation is consistent and within specified timescales

Attend meetings as requested, taking minutes as appropriate.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Qualifications

Essential

GCSE in Maths and English or Equivalent

Experience

Essential

Working knowledge of Microsoft Office Ability to communicate with, co-ordinate and liaise with a multidisciplinary team Excellent organisational skill Ability to use own initiative; Good interpersonal skills interact with colleagues and clients courteously Previous experience working within a busy administrative environment

Knowledge

Essential

Knowledge of a range of administrative work procedures and practice including a knowledge of software programmes