IT Support and Projects OfficerSalary: Up to £30,000Location:Newark office (1-2 days per week) - HybridFull time: 35 hours per week (Mon-Fri)PermanentClosing date for applications: 8th January 2025 First interview: 20th January 2025Second interview: 28th January 2025About Our Client Our host organization area federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.Collectively, The Trusts have more than 900,000 members, employ 3,500 staff, look after over 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature.The next few years will be critical in determining what kind of world we will all live in. We need to reverse the loss of wildlife and put nature into recovery at scale as a matter of urgency if we are to prevent climate and ecological disaster. This will require big, bold changes in the way we think and operate, and the development of a strong, collaborative culture. It will require key stakeholders and the public to take action for natures recovery.About YouAre you looking for a new challenge and the chance to work in an IT role for one of the UKs best-loved nature charities? Then our client have an exciting opportunity for you. They are looking for a self-motivated IT support and projects officer with experience of supporting and administering a Microsoft 365 / Azure environment, delivering IT implementation projects with excellent customer care and problem solving skills and a desire to put your abilities to good use for an organisation that is working to combat the climate and nature emergency.Working for the Trusts you will be part of the IT team supporting over 130 staff in a hybrid working environment and colleagues from the Trusts movement spread throughout the UK. This role is hybrid homeworking with 1-2 days per week working from the main office in Newark, Nottinghamshire. You will have experience configuring and managing Microsoft 365 and Microsoft Azure services in a hybrid working environment and supporting users with troubleshooting and best practice in the use of these services. You will have experience in the delivery of IT projects, ensuring the planned and smooth rollout of new IT services enhancing IT operations for the organisation and our users. As well as a good technical background, you will be an adept communicator with the ability to explain complex information in simple, clear terms to non-IT colleagues. You will be an analytical thinker, with problem solving skills and up-to-date technical knowledge across a broad range of platforms. Most importantly you will be self-motivated with a willingness to develop new skills and make use of new technologies. You will have excellent customer care skills and the ability to manage and prioritise workloads to ensure the best outcomes for the organisation and IT service users.The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.Our client take their Safeguarding responsibilities extremely seriously. Please read their commitment statement available in the documents section.They are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.Please do not use artificial intelligence tools to assist you to complete the application form. Our client may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.