International and Membership Manager

BSA Group is looking to appoint an International and Membership Manager to join our team. As International and Membership Manager, you will be a key member of our dynamic team, responsible for driving revenue growth and ensuring customer satisfaction.

Key Responsibilities

• Manage international activity and services including current member engagement, new member targeting and acquisition, member communication and service delivery
• Maintain global database of prospective leads, including boarding schools and safeguarding, health, and inclusion professionals, building contacts within member and target schools and other organisations.
• Manage UK new member targeting and acquisition.
• Primary responsibility for managing lead generation activities across the BSAG, working with association Directors as appropriate.
• Manage the registration and on-boarding of members from first enquiry until full membership.
• Working with Directors, produce and maintain the necessary information brochures for membership.
• Support the process of moving affiliate BSA members to full.
• Liaise with Business Support to support the collection of subscriptions and chase non-payment.
• Report, at least monthly, membership status. Produce reports and research on membership (including engagement, activity by geography, type of school etc.) to support membership development.
• Support Association Directors in achieving membership targets.

Skills, Knowledge and Expertise
Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels.

• · A high performance and results-driven mentality.
• · Commitment to teamwork and building relationships.
• · Strong written and oral communication skills
• · Good data, analytical and numeracy skills.
• · Be commercially savvy and deliver on KPIs.
• · Familiarity with office software systems and an ability to use technology.
• · Creativity and a focus on finding positive outcomes and solutions.
• · Good personal organisation.
• · Ability to work as part of a team with minimum supervision.
• · Provide support for the delivery of any BSA Group services and as requested by the CEO and DCEO/COO as required.

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