Job summary

Are you passionate about Healthcare? Are you a Healthcare Assistant, Carer or Support Worker who enjoys making a positive difference?

East Kent Hospital University Foundation Trust are now recruiting Band 2 Healthcare Support Workers for QEQM Hospital in Margate.

We are also recruiting for HCSW at Kent and Canterbury Hospital, if you are interested in Canterbury, please state on your application (when asked to do so).

If successful, you will be invited to an Assessment Day at the QEQM Hospital on 18th January 2025.

Please note that in order to attend the event you must submit an application to this post. Walk-ins will not be accepted.

The majority of positions are likely to be within our Surgical, Medical and Admission wards as well as the Emergency Department. Full-time and part-time hours (minimum 30 hours per week) are available but nursing is carried out 24 hours a day 7 days a week 365 days a year, so we do require full flexibility from you.

Please note that we are unable to provide Sponsorship for our Healthcare Assistant and Support Worker roles.

Main duties of the job

The NHS is currently experiencing a unique situation with unforeseen challenges the likes of which have never been seen before, East Kent Hospital University Foundation Trust is the largest employer and largest provider of health care in the area and has risen to the challenge admirably. We have always firmly believed that developing our staff is key to both our success and our future which is why there are now a multitude of career opportunities available to our Healthcare Support Workers via the apprenticeship route, should you wish, making these posts the first step on your pathway to a career in health.

You may have come for a job but you'll stay for a career!

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Person Specification

Experience

Essential

Experience of having been part of a team Experience of or awareness of a range of work practices in dealing with customers Well-developed written and verbal communication skills Demonstrates patient focused approach

Desirable

Recent experience of working in a health care environment

Qualifications

Essential

Basic written Maths and English Skills Basic understanding of Patients needs

Desirable

Care Certificate GCSE or Level 2 equivalent Maths and English

Other Requirements

Essential

Flexibility and openness to working in a range of areas. Flexibility with shift/working patterns to meet the service Please state preferred base site ( QEQM/KCH )

Knowledge

Essential

Be aware of and adhere to the Trust's Values and Behaviours Knowledge of the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records. Knowledge of the Health and Safety at Work Act 1974