Job summary

An opportunity has arisen within our Community Children's Multi-Disciplinary Team for a band 3 administrator.

You will provide a high quality confidential and comprehensive administrative service within the team. This is a part time fixed term contract for 12 months post based at Thurrock Community Hospital, Thurrock. You will work as part of the admin team for the community opportunity will allow you to use your administrative skills and to establish good working relationships with colleagues. You will be an excellent communicator and have the ability to prioritise your workload ensuring that work is completed in a safe and timely manner. In addition, we are seeking someone who is able to warmly welcome patients into the building whilst on occasions where reception cover is needed.

Please be aware that the vacancy might be closed early should we have a high number of applicants for this post so kindly do not delay applying till the closing date.

Main duties of the job

The main responsibilities of the post include: typing/editing of letters; taking calls/messages and communicating these effectively within the team; ensuring the email inbox is up-to-date; using the electronic patient record system and tasks; ordering equipment and supplies; working with internal administrative processes. You may also be asked to cover reception and warmly welcome patients and families/carers into our building.

About us

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary PeriodThis post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,258 and a maximum payment of £2,122 per annum pro rata).

Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit;

Certificates of SponsorshipAlthough we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.

Use of AIApplications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person Specification

Trust Values

Essential

To be aware and demonstrate the Trust Values

Qualifications

Essential

NVQ level 2 or equivalent standard of literacy and numeracy NVQ level 3 in relevant subject or equivalent level of proven experience

Experience

Essential

Working in a busy office environment Experience of storing and maintaining confidential and sensitive records

Desirable

Working in an NHS environment

Knowledge

Essential

Maintaining efficient administrative systems Maintain confidentiality/data protection Good working knowledge of Outlook, Word, Excel, Power point Updating and maintaining database systems

Desirable

Systm 1 knowledge

Skills

Essential

Advanced level IT skills Establish and maintain good working relationships Excellent interpersonal skills in a customer focussed environment Able to use own initiative and work without supervision Able to prioritise own workload Clear communication skills including excellent writing, data entry and presentation skills

Desirable

To be able to travel effectively throughout the Trust Able to audio type