Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new10-year strategyfor ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, working from home is an option in line with Crisis’ homeworking policy. This role is required to be in the office for a minimum of two days a week.

About the role

Crisis is looking for an Executive Assistant to provide vital support to our Chief Executive, Senior Leadership Team (SLT), and Board of Trustees. In this key role, you'll be at the heart of our mission to end homelessness. You will be part of a passionate and driven team, typically supporting two members of our senior leadership team and decision-making at the highest levels.

It’s an exciting opportunity where you can grow your skills in a supportive, and collaborative environment, and can contribute to our equitable and inclusive culture. You will be juggling complex diaries and travel arrangements, financial administrative tasks, and providing indispensable support to our leadership team. You’ll help improve organisational effectiveness and influence bold decision-making, by supporting and coordinating a range of activities: from special projects to management meetings and Trustee meetings. By fostering meaningful relationships and contributing to impactful communications you’ll support essential collaboration across the organisation to drive change.

This is a varied, dynamic, and fulfilling role! Prior EA experience is not essential, but you will need to be able to demonstrate the transferable skills, experience and understanding you can bring to the role. We would love to receive an application from you via our website if you feel you can contribute.

About you

• An exceptional organiser, able to anticipate needs and efficiently manage complex, changing priorities.

• A resourceful problem-solver, focused on solutions and continuous improvement.

• A laser focus on detail and deadlines, delivering work to the highest standards.

• A strong communicator, able to use your written, verbal, and technical skills in a range of settings.

• Confident working with and building relationships with people at all levels, with diverse teams and across a range of issues.

• Committed to our values, and to integrity and confidentiality.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm

• Wellbeing Leave to be used flexibly.

• And more! (Full list of benefits available onwebsite)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below.Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Pre-interview information call for shortlisted candidates with incumbent EAs: Morning of Thursday 9 January or afternoon of Monday 13 January 2025

Interview date and location: Thursday 16 January 2025 in person at Universal House, Wentworth Street, E1

Interview process: Competency, scenario and value-based interview and a written task

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please emailand our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit

https://www.crisis.org.uk/about-us/

To see our work in action please visit:

youtube.com/user/crisishomelessness

https://x.com/crisis_uk

www.facebook.com/crisis.homeless

Registered Charity Numbers: E&W1082947, SC040094