Latest Customer Experience Jobs

Ecommerce Data Analyst

The role involves analyzing end-to-end customer journeys on the Ocado Smart Platform to generate actionable insights for global retail partners. The analyst will use cohort analysis, A/B testing, and statistical modeling to improve platform performance, customer retention, and commercial outcomes. Work spans digital storefronts, fulfillment, and delivery, with close collaboration across product, commercial, and engineering teams.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Field Service Engineer- Eastern PA

As a Robotics Field Engineer, you will be responsible for deploying, maintaining, and repairing advanced robotic systems for Ocado's customers. You will work closely with various teams to resolve complex issues, mentor colleagues, and implement process improvements. The role involves significant travel to customer sites for installations, repairs, and evaluations.

Ocado United Kingdom

Remote Permanent

Lead Machine Learning Engineer

As a Lead Machine Learning Engineer, you will set the technical direction for complex AI projects, design and implement scalable ML systems, and lead a team of engineers. You will drive innovation, mentor team members, and act as a technical expert for clients, ensuring the successful delivery of high-impact AI solutions in a regulated environment.

Faculty AI London, United Kingdom

Hybrid Permanent

Principal Machine Learning Engineer

As a Principal Machine Learning Engineer, you will lead the design and implementation of large-scale AI systems, providing technical direction and solving complex challenges across multiple projects. You will work closely with business units to ensure solutions are robust, scalable, and aligned with industry standards, while fostering team growth and influencing company strategy.

Faculty AI London, United Kingdom

Hybrid Permanent

Senior Knowledge & Enablement Specialist

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia United Kingdom

Remote Permanent

Principal Partner Manager, GSIs

This role involves building and growing strategic partnerships with top-tier Global System Integrators (GSIs) like Deloitte, Accenture, and Capgemini. The focus is on embedding Synthesia Skills into their transformation practices, particularly in Sales Transformation, and driving partner-sourced and partner-influenced revenue. Key responsibilities include negotiating commercial agreements, building executive relationships, and developing joint go-to-market strategies.

Synthesia London, United Kingdom

Hybrid Permanent

Senior Security Researcher - Agent Workflow

In this hybrid role, you will work at the intersection of security research and cutting-edge AI, focusing on agentic workflows. You will collaborate with cross-functional teams to prototype and implement AI-driven security solutions, while maintaining expertise through ongoing research projects.

Darktrace Cambridge, CB2 3BJ, United Kingdom

Hybrid Permanent

Senior Security Researcher - Agent Workflow

In this role, you will work on cutting-edge security research, focusing on integrating generative AI into agentic workflows. You will collaborate with cross-functional teams to prototype and implement AI-driven solutions that enhance Darktrace's product ecosystem and improve customer value.

Darktrace London, UB8 1LQ, United Kingdom

Hybrid Permanent

Professional Services, Resident Manager , GBR)

Lead and grow a team of resident consultants to deliver CrowdStrike Falcon platform services, from pre-sales scoping to post-deployment support. Drive customer success across Endpoint, Identity, Cloud Security, and Next-Gen SIEM, while mentoring team members and improving delivery efficiency through AI and automation.

CrowdStrike United Kingdom

Remote Permanent

System Software Integration Engineer - Autonomous Vehicles

Step into the future with NVIDIA, a global leader in AI computing, data science, and graphics, driving innovation in Virtual Reality, Artificial Intelligence, Deep Learning, and Autonomous Vehicles. Our team of visionaries is reshaping industries worldwide with cutting-edge technologies. Join...

NVIDIA Germany

System Software Integration Engineer - Autonomous Vehicles

As a Systems/Software Integration Engineer, you will integrate and optimize ADAS software components for automotive applications, maintain automation pipelines, and collaborate with global engineering teams. You will also diagnose and refine the product experience, and support safety-critical systems from prototype to mass production.

NVIDIA

Hybrid Permanent

Senior Customer Solutions Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Customer Development Representative, UK

The role involves working within the SMB/Corporate segment to support Account Managers in Customer Sales. Responsibilities include evaluating existing customers, scheduling product demonstrations, generating leads, and developing marketing campaigns through email and social media.

CrowdStrike Reading, United Kingdom

Hybrid Permanent

Senior AI Agent Engineer - Moveworks | Customer Deployment

This role involves designing and deploying custom AI agent solutions on the Moveworks ServiceNow platform for enterprise customers, from initial vision through implementation and optimization. The engineer acts as a technical advisor, integrating AI workflows into customer systems while translating real-world feedback into product improvements. It combines hands-on development with strategic consultation to drive adoption of agentic AI in complex business environments.

ServiceNow Tw184Tw, TW18 4TW, United Kingdom

Hybrid Permanent

Senior Manager, Market & Customer Intelligence

This role involves leading and scaling a high-impact intelligence program across Medtronic EurAsia, transforming market and customer insights into actionable intelligence. Responsibilities include driving the rollout of the program, integrating data from multiple sources, and ensuring high-quality, decision-ready insights.

Medtronic Watford, United Kingdom £84,800 – £127,200 pa

Remote Permanent