Latest Customer Experience Jobs

Planning Lead

About OcadoOcado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK...

Ocado United Kingdom

Data Analyst

This role involves analyzing customer behavior across the full ecommerce journey, from discovery to retention, using cohort analysis, A/B testing, and funnel analytics. The analyst will translate complex data into actionable insights for global retail partners, working closely with product and commercial teams to improve platform performance and customer experience.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Senior Software Engineer

This role involves working on the Faculty Frontier platform, a cutting-edge AI product that unifies decision intelligence with AI agents. You will tackle complex technical challenges, collaborate with cross-functional teams, and lead the technical delivery of customer-facing projects while mentoring junior engineers.

Faculty AI London, United Kingdom

Hybrid Permanent

Lead Data Scientist

As a Lead Data Scientist, you will set the technical direction for complex, business-critical projects, ensuring high-quality, scalable delivery. You will mentor cross-functional teams, manage client relationships, and drive innovation in a highly regulated industry, focusing on financial services and AI solutions.

Faculty AI London, United Kingdom

Hybrid Permanent

Sr. Manager, Software Dev, Next-Gen Security Automation

This role involves leading the development of next-generation AI-powered security systems, collaborating with top security and engineering talent. You'll work on innovative AI products from the ground up, tackling complex security challenges and driving the transformation of security practices through cutting-edge technology.

Amazon London, United Kingdom

On-site Permanent

Solutions Consultant

The Solutions Consultant role involves developing and executing training and education strategies to help customers quickly realize value from Synthesia's AI video platform. Responsibilities include creating engaging content, defining the onboarding process, and collaborating with internal teams to drive product adoption and customer success.

Synthesia Austin, Texas, United States US$70,000 – US$130,000 pa

Hybrid Permanent

Commercial Data Scientist

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Remote Permanent

Sales Director, Expansion (Mid-Market)

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The...

Darktrace London, UB8 1LQ, United Kingdom

Retail & Consumer Goods EMEA Leader

Job Title:Retail and Consumer Goods EMEA LeaderReq ID: SLSQ127R516This is not a role for someone who wants to inherit a playbook. As the Go-to-Market Leader for EMEA Retail & Consumer Goods, you will architect and execute a category-defining strategy from...

Databricks United Kingdom

Technical Product Manager - Robotaxi

As a Technical Product Manager for Wayve's L4 autonomous driving solutions, you will lead the development and deployment of cutting-edge AV features. You will work closely with cross-functional teams to translate embodied AI and end-to-end learning into market-ready products, ensuring safety and user satisfaction.

Wayve United Kingdom

On-site Permanent

Account Director, Large Enterprise | Retail

This role involves managing key retail enterprise accounts and guiding them from initial consideration through to successful deployment of advanced AI solutions. The Account Director will develop strategic account plans, collaborate with engineering and research teams to deliver complex customer programs, and drive consumption revenue by deeply understanding retail industry challenges and AI transformation priorities. The position requires monitoring market dynamics and influencing product strategy while fostering cross-functional collaboration across sales, marketing, and product teams.

OpenAI London, United Kingdom

Hybrid Permanent

Lead Forward Deployed Engineer

As a Lead Forward Deployed Engineer, you will set the technical direction for complex AI and ML projects, design and maintain scalable systems, and lead a team of engineers. You will work on high-impact projects across various industries, driving innovation and ensuring sound architectural decisions.

Faculty London, United Kingdom

On-site Permanent

Senior AI Engineer

As a Senior AI Engineer, you will lead the design, development, and deployment of enterprise-grade AI solutions, leveraging advanced technologies like LLMs, RAG, and Azure AI services. You will provide technical leadership, establish best practices, and mentor team members while ensuring solutions are secure, scalable, and aligned with business objectives.

Adria Solutions Manchester, United Kingdom £75,000 – £110,000 pa

On-site Permanent

Head of Banking

Leads and grows Faculty's banking sector practice by shaping go-to-market strategy, building relationships with senior banking leaders, and driving large-scale AI transformation programmes. Responsible for pursuing and delivering high-impact AI solutions across front office, operations, risk, and control functions in complex, regulated environments.

Faculty London, United Kingdom

Hybrid Permanent

Head of Product Partnerships

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What...

Thought Machine London, United Kingdom

On-site Permanent