Job Title: Technical Support Engineer - Platform Technologies
About Us:
The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide. With support centers located across Australia, India, Ireland, Japan, the Netherlands, the UK, and the US, we are passionate about technology and dedicated to helping customers succeed.
Role Overview:
As aTechnical Support Engineer, you will use your knowledge and passion for a leading enterprise platform to assist customers in resolving complex technical challenges. You will manage escalations, provide expert technical guidance, and act as the customer's advocate with internal product and development teams. In addition, you will contribute to process improvements and knowledge-building initiatives that help the team grow.
Team:
You will join thePlatform Technologiesteam, responsible for maintaining platform and data integrity. This includes addressing issues related to databases, upgrades, plugin installations, clones, reporting, performance analytics, artificial intelligence, and tools that support developers in their daily work.
Key Responsibilities:
The latest news, articles, and resources, sent to your inbox weekly.
Technical Support Engineer A brilliant opportunity for a talented Graduate or experienced support professional to work as a Technical Support Engineer joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression, and prospects, this is a unique opportunity to work for a rapidly expanding machine learning...
REDTECH RECRUIT London
OverviewFUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse® Enterprise Imaging...
Fujifilm Corporation Stockton-on-Tees
The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and...
Aspen Technology Reading
Salt are currently partnered with a global MSP provider who require aServicenow Backend Technical Support Engineerto join one of their clients on aninitial 12-month contract.The role ishybrid (Surrey/SW London)andinside IR35. Day rate is negotiable DOE but paying amaximum of c£220 per dayDutiesThe Global Technical Support team is a diverse, creative,...
Salt Greater London
We are currently looking for a Technical Product Owner, to join the Data cloud team.THE TEAMThis Technical Product Owner role is part of the Product & Support organisation at Creditsafe. We are a team of 24 located in Ireland, UK and Hyderabad. We are responsible for the Creditsafe SaaS Enterprise...
Creditsafe Cardiff
Reservoir Engineer required to help guide Product Development by working with; Software Developers, Automation Engineers, Product Champions, Product Analysts, Business Analysts and external Customers. Much of your work will come from a Quality Assurance perspective by setting functional and ideally technical Product specifications for reservoir engineering software and simulators. In...
Expert Employment Didcot