Who we are looking for:
Technology Platform, Engineering & Operations (TPEO) is looking for a highly motivated technical senior leader for our IT Asset Management services. The ideal individual will have significant experience in Service Now solution set as the platform centralizing ITIL practices of ITAM. This leader will develop a technical and support services team to enable all functions of enterprise IT Asset management for the bank.

What you will be responsible for:
You will be working directly with enterprise subs and affiliates and corporate IT engineering, network, end-user experience, infrastructure, and operations teams to help carry out strategies. You will lead The Asset, Lifecycle teams initially with potential to include technical delivery of configuration management programs and large initiatives. This role will also be responsible for significant regulatory and service improvements in tracking and reporting applicable metrics.
It is essential you have strong end-to-end program ITAM technical experience working with a large portfolio of projects that support a complex organizational environment.

Responsibilities include:

• Managing ITAM technology, processes, and people in a large, federated organization with multiple stakeholders and conflicting requirements.
• Prior experience in mature ITAM infrastructure technologies (e.g. Service Now, Flexera, PowerBI, and cloud service asset discovery processes).
• Prior experience leading and building teams focusing on technical delivery at an enterprise caliber.
• Prior experience of implementing and maturing Service Now modules, including ITSM & ITOM.
• Prior experience of building and leading teams in a geographically dispersed organization.
• Ability to manage large projects and priorities within a rapidly changing Organization focused on Transformation at Scale, and the need for tight ITAM practices.
• Ability to manage highly regulated discussions, workloads in a very control-oriented focus.
• Independent strategic thinker with an understanding of large-scale IT Asset management, development of services and strong service delivery with the highest quality.
• Ability to communicate effectively at all levels of the organization, including the influencing of executives.
• Responsible for all team control functions, processes, documentation, and strategic direction.
• Assist team to manage, prioritize and drive milestone deliverables on a daily, weekly and Monthly basis.
• Collaborate with other Engineering leaders within the team to align cross dependencies and track resource allocations.
• Collaborate with other Engineering Managers to maintain an integrated roadmap of key Milestones per workstream/initiative.
• Adhere to SSBT internal compliance and regulatory standards.
• Support any financial tracking per workstream/initiative.
• Managing the entire product IT Asset Management lifecycle from strategic planning through to implementation.
• Managing suppliers and stakeholders.
• Collaborate with team on new ideas and process improvement to help deliver projects more efficiently.
• Assist, track and ensure sign off on any Statement of Works to deliver responsible projects.

What we value

• Taking ownership, problem-solving, and working collaboratively.
• Ability to identify and implement business process re-engineering opportunities both from a project perspective (how do we deliver projects smarter) as well as from a business perspective (how do we run our business more efficiently).

Education & Preferred Qualifications

• 10+ years' experience in Asset management supporting large scale infrastructure programs, with at least 7 years in an ITAM leadership role.
• B.S. in Computer Science or a related technical discipline.

Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.
About State Street
What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility.We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers

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