Jobs

Technical Account Manager - £45-50k plus up to £15k bonus & shares


Job details
  • Nichols Digital Ltd
  • London
  • 6 days ago

*****PLEASE READ & NOTE - Paying £45-50,000 basic, up to £15,000 bonus, shares and package!*****


Technical Account Management, AI Fundamentals, Agile, Software Dev Lifecycle understanding. Client Facing, Hybrid role (2 days in London office per week).


An Artificial Intelligence (AI) company are looking for a Technical Account Manager to play a major part in the development and implementation of their AI solutions to enhance customer experience and improve satisfaction.


You'll have 3+ years of experience in a client facing role with a working understanding of data science, strong mathematical skills and an ability to develop lasting client relationships to join their team as they expand the business.


Responsibilities:

  • Account Management
  • Respond in a timely way to product and client related inquiries.
  • Help to implement and launch client projects.
  • Inform and advise clients about the AI solution and its potential uses.
  • Document customer needs and report customer feedback.
  • Coordinate with the sales and technical teams.


Skills

  • Experience in a technical account management position (tech and client facing)
  • Bachelor's Degree in Maths, Computer Science or related field.
  • Proficient in Microsoft, Google Suite, and CRM Management.
  • Understanding of AI principles
  • Strong analytical, presentation, and communication skills (both written and verbal)
  • Understanding of Artificial Intelligence principles


Technical Account Management, AI Fundamentals, Agile, Software Dev Lifecycle understanding. Client Facing, Hybrid role (2 days in London office per week).

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