Technical Account Manager (AI)

TIGER RESOURCING SOLUTIONS LIMITED

London

1 year ago

Applications closed

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Technical Account Manager, AI industry experience, Technical (AI/ Web) Support, Client Facing, reply to client & product inquiries, discuss solution to clients.

****Hybrid role in London office 2 days a week****

An Artificial Intelligence (AI) company are looking for a Technical Account Manager to play a major part in the development and implementation of their AI solutions to enhance customer experience and improve satisfaction.

You'll have 3+ years of experience in a client facing role with a working understanding of data science, strong mathematical skills and an ability to develop lasting client relationships to join their team as they expand the business.

Responsibilities:

Account Management
Respond in a timely way to product and client related inquiries.
Help to implement and launch client projects.
Inform and advise clients about the AI solution and its potential uses.
Document customer needs and report customer feedback.
Coordinate with the sales and technical teams.

Skills

3 years minimum of experience in an account management/technical support role
Bachelor's Degree in Maths, Computer Science or related field.
Proficient in Microsoft, Google Suite, and CRM Management.
Some understanding of Python and JSON is beneficial not essential
Strong analytical, presentation, and communication skills (both written and verbal)
Understanding of Artificial Intelligence principles

Technical Account Manager, AI industry experience, Technical (AI/ Web) Support, Client Facing, reply to client & product inquiries, discuss solution to clients.

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