This is a remote position.
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Skills Provision is actively searching for a Support Engineer.
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">The employing business is a growing AI entity that creates deep learning solutions for organisations globally.
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">In this hybrid role, the successful applicant will work with clients from pre-sales to post-implementation, offering specialist support. Blending this with sales, engineering, and customer success in a fast-paced environment.
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Due to working patterns, this role requires individuals who can work under European and American time zone constraints.
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Sector: IT
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Location: Remote
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Length of contract: Permanent
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Salary and Package
<ul style="outline:none !important; margin:8px 0px; list-style:disc; padding-left:19px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"> $4000-$5000 per month
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">The Role
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">This position is well suited to someone with an enthusiasm for customer engagement and technical innovation.
<p style="outline:none !important; margin:0px; padding:8px 0px 0px; line-height:normal; font-size:14px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Duties include, but are not limited to:
<ul style="outline:none !important; margin:8px 0px; list-style:disc; padding-left:19px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"> Technical sales support: understanding the client’s needs for computer vision applications and explaining technical aspects during the sales process.
Field application engineering: engage with customers directly to understand their challenges.
Production Knowledge: offering specialised training for customers and supporting them with documentation, e.g., troubleshooting guidelines.
Customer relationship management: efficiently communicate and maintain strong relationships with clients.
Collaboration: work with other teams to relay client feedback and insights to improve functionality and experience.
Requirements <ul style="outline:none !important; margin:8px 0px; list-style:disc; padding-left:19px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"> A minimum of 5 years of experience
Basic experience in computer vision and machine learning would be advantageous
Knowledge of network configurations and protocols, including troubleshooting
Well-versed in cross-platform OS configuration, including Windows and Linux
Experience using remote support software tools
Log file inspection and analysis experience
Basic scripting skills for automating routine tasks
Problem solver
Collaborative approach
Professional English language skills are required (verbal and written)
Benefits <ul style="outline:none !important; margin:8px 0px; list-style:disc; padding-left:19px; color:rgb(102, 102, 102); font-family:"PT Sans", Arial, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"> Personal days
Flexible working
Company retreats
Stock options
Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability and nationality.