Moorfields Eye Hospital NHS Foundation Trust

Electronic Patient Records (EPR) represents a major IT project in Moorfields excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.

Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.

You will be joining Moorfields Eye Hospital at an exciting time as we transform and innovate our QA process, ensuring our solutions are robust, scalable, and secure.

We are seeking a senior test engineer with cloud and automation testing expertise to implement and maintain testing frameworks for our applications and services. Experience in technologies (or similar to):

• .NET applications
• Test automation for web and cloud-based testing (for e.g. PHP framework)
• Scripting Language such as Powershell, JavaScript, VBScript, Python, C#

You will be joining a team where your ideas and expertise are valued. You will apply best practices to deliver quality and reliable software services and collaborate with DevOps and operational teams to integrate testing into the CI/CD pipeline.

Main duties of the job

This role is part of the IT Operations, who are responsible for:

• Maintaining our IT services and ensuring they remain operational, performant, supported, fit-for-purpose and meeting the needs of our end users.
• As IT subject matter experts, contributing to the design and development of new products and services.
• Improving user experience in our systems and processes.
• Proactively maintaining our IT service portfolio and reducing technical debt.
• Helping to drive clinical innovation through technology.

A senior test engineer is involved in test engineering activities at a complex level, and on large-scale projects/service delivery. At this role level, you will:

• Identify and raise awareness of risks arising from the automation test results.
• Identify new and implement existing test frameworks to improve confidence in testing.
• Be proficient in a range of coding languages (you may be an expert in only one).
• Mentor and advise other team members in testing practices.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement.
• Opportunity to join the NHS Pension Scheme.
• Free 24/7 independent counselling service.
• Learning and development opportunities.
• Easy and quick transport links.
• A range of attractive benefits and discounts.
• Access to Blue Light Card and other NHS Discount Schemes.
• Free Pilates classes.
• Full support and training to develop your skills.
• Flexible working friendly organisation.

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Job responsibilities

Leadership

• Mentor and coach other members of the Testing team.

Test management

• Operate within a Test Management Framework (example: International Software Testing Qualifications Board ISTQB).
• Identify process improvement opportunities for test management, estimation, monitoring and control tools, and help implement improvement initiatives.
• Contribute to the development of quality assurance test standards, policies and procedures.
• Contribute to ensuring enterprise architecture is scalable through test assurance.
• Contribute to innovation and service improvement through new and emerging technologies (such as AI & Machine Learning) in the quality assurance testing process.

Functional testing

• Design and execute a wide range of testing techniques and communicate test results to both technical and non-technical stakeholders.
• Make decisions on the environment for testing, and can coach others.
• Identify defects, alert the business to them, and help to prioritise them based on defect severity.

Non-functional testing

• Design and execute a wide range of non-functional testing techniques.
• Communicate non-functional test results to both technical and non-technical stakeholders.
• Make decisions on running types of non-functional testing.
• Coach and mentor others.
• Identify defects, alert the business to them, and help to prioritise them based on defect severity.

Technical breadth

• Demonstrate a good working knowledge of different tools and techniques, and can train others.
• Advise others on testing techniques and frameworks.
• Effectively research, plan and train others within the team.

Test analysis

• Think creatively, ask the right questions and critically evaluate and communicate findings to a larger team.
• Lead investigative work into problems and opportunities in existing processes.
• Drive the collection of information and the creation of recommendations for improvements.
• Absorb large amounts of conflicting information and use it to determine solutions.

Ownership and initiative

• You can own an issue until a new owner has been found, or the problem has been mitigated or resolved.
• Understand how to balance cost versus value including the safe and efficient use of install, running and maintenance of software.
• Consider the impact of user needs.
• You know how to analyse current processes, identify and implement opportunities to optimise processes, and contribute to the implementation of proposed solutions.
• You can support specific activities to improve processes.
• You can spot or identify deficiencies.

Service focus

• You can take inputs and establish coherent frameworks that work.

Service reporting

• Responsible for ensuring that the quality assurance management platform is kept up-to-date with all testing activities across your portfolio of projects.
• Produce relevant reports in a standard format and agreed timeframe.
• Add a commentary that provides an interpretation of the data set.

Community of practice

• Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the quality assurance testing, and broader technology and data landscape.

Other Duties:

• Occasional work may be required outside of core business hours to support major projects/programmes.
• All other reasonable requests.

Person SpecificationEducation / Qualifications

• Degree, or equivalent relevant level of experience.
• Relevant quality assurance testing certification, or equivalent experience.
• Relevant management / leadership qualification, or equivalent experience to degree level.

Experience

• Experience in the role of a test engineer, or equivalent role and proficiency with one (or more) scripting languages.
• Experience of working within a test management framework (ISTQB, etc).
• Experience championing quality to drive successful and improved outcomes.
• Experience of supporting the transition of products from Delivery into Live Service - including service transition and assurance activities.
• Experience testing a broad variety of products and services using client, server, web, and integration technologies.
• Mentoring and coaching others.
• Awareness of good financial management practices.
• Experience of management products/services in healthcare (NHS).

Skills and knowledge

• Responsible for quality assurance testing activities for assigned projects/services.
• Contribute to service improvement and re-design initiatives.
• Systematic and methodical approach to problem solving.
• Knowledge of one (or more) integrated data interfaces technologies (data in and out) including XML.
• Knowledge of software testing in different project delivery environments (Agile, Waterfall, etc) and testing standards.
• Good domain knowledge and ability to keep ahead of digital and technology initiatives.
• Good communication skills - tailoring your message for audience, providing and receiving highly complex, sensitive and/or contentious information, able to communicate technical information in a simple way to stakeholders.
• Able to prioritise work.
• Meet set targets or metrics.
• Autonomous working and can delegate appropriately.
• Use quality assurance testing, delivery management, and service management tooling.
• Relentless focus on user needs and experience.
• Problem-solving mindset - focusing on improving outcomes.
• Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders.
• Able to work well within a busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital NHS Foundation Trust

£44,806 to £53,134 a year per annum pro rata inclusive of HCAS

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

273-DS-6668747

Job locations

Moorfields Eye Hospital NHS Foundation Trust

J-18808-Ljbffr