Job summary
Business Intelligence and Analytics services exist to support organisations in defining and fulfilling their objectives. Our purpose is to support a complex multi-million pounds health care system on its journey towards best population health and associated Integrated Care System changes, whilst fulfilling statutory duties. The ICB Business Intelligence and Analytics team needs to transform its reach and impact. The Business Intelligence Lead is one of 3 complementary Senior Strategic Analyst roles in our growing BI and Analytics team. With lead responsibility for the Business Intelligence portfolio and shared core responsibilities for the full end-to-end value adding BI and Analytics service, you will lead the BI deployment across the ICB and Primary care, and partner with stakeholder organisations to develop Business Intelligence across the ICS.
NHS Herefordshire & Worcestershire ICB recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.
Main duties of the job
Business Intelligence (BI) Lead responsibilities concern the secure provision of standardised, visually engaging/powerful, monitoring information in "self-service for the correct audience" mode, and automated production methods.
You lead, design and deliver BI development programmes and products, and manage ongoing BAU delivery. This includes as a minimum
End to end technical aspects at every stage of the production pipeline, Data literacy, user centred design, and stakeholder management Best in class BI service (products, library, BAU processes, productivity, relevance)
Overall and together with the other strategic posts and Associate Director, we deliver a value adding service, managing end-to-end delivery, maximising productivity, building on each other's strengths:
You act as partners in problem solving, taking a can-do attitude within current capability, continuously developing the service for greater capability going forward. You proactively establish and manage relationships, ensuring the service is continuously aligned to need / organisational objectives, providing essential support to organisational transformation. You carry out analyses, align correct data and methods to problems, progress organisational understanding and learning, over time deploying more advanced approaches. You lead/manage BI and Analytics projects / programmes for service improvement and participate in others. You lead/manage service operational delivery.
About us
The NHS is a world-renowned institution and an exciting place to work, full of challenges and opportunities. Within NHS Herefordshire and Worcestershire ICB, we are responsible for a range of health services for our population of over 800,000 people who live within a mix of urban and rurally dispersed communities, spanning two of the largest counties in England.
We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining the ICB comes with a range of attractive benefits including:
Employee Assistance programmes and access to a wealth of on-line health and wellbeing support
Competitive NHS Pension Scheme
Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment,
Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
Flexible working patterns to support individuals work-life balance.
Please note we operate a 3-month probationary period for new appointments
Job description
Job responsibilities
This role is an exciting opportunity to transform the service, and in turn impact the wider systems ability to deliver best care within best use of resources for the Herefordshire and Worcestershire populations health.
You will need a mix of strong:
Technical and analytical skills/experience, Leadership, influencing, relationship building and communication skills, Service improvement, project/programme and change management experience/skills Curiosity, an appetite for learning, and ability to deliver through teamwork and substantial experience and relevant qualifications
Please refer to the Job description and person specification for the full details, and dont hesitate to get in touch for an informal discussion about the role and its potential!
Person Specification
Experience
Essential
Batchelor's degree in computer science, statistics, data science, economics, or other suitably numerate field, Masters degree preferred, or equivalent substantial experience. Experience in end-to-end technical aspects of BI production pipeline, including data acquisition, data engineering, architecture for secure deployment, and automation processes. Minimum of 5-7 years of experience in business intelligence & analytics services, with a demonstrable focus on BI development programs and products.
Desirable
Experience of the NHS system (including key drivers - financial (PBR etc) and others, relationships/power struggles between main bodies, NHS E role etc), an advantage but not essential. Some understanding of Population health Management and/or associated clinical understanding an advantage.
Skills, Knowledge & Competencies
Essential
Ability to influence and guide followers or members of an organisation / group / team, including guiding senior leaders (and their staff) in productive usage of the BI and Analytics service / developing data literacy competency. Analytical can unpack complex issues/systemic thinking into their component parts, understands / models dynamic interactions between various aspects as well as the impact of the next wider context, can separate meaningful aspects from peripheral details, understands and identify the predictable vs not, can effectively synthesize into core significant elements to inform solution design; can correctly align relevant datasets / construct useful data models manipulate / deploy pertinent analytical methods to inform outcome. Project/programme management comprehensive experience of applying project and programme management principles and techniques.
Desirable
R and Python an advantage PowerBI (over other) Certifications an advantage Formal statistics and/or data science qualification(s) and/or data management an advantage. Certification in one or more of: MSP, QSRI, Agile, Praxis, Prince2, an advantage.
Personal Qualities
Essential
Can work independently, taking responsibility for their own area within the wider senior BI team scope, contributing to the whole team leadership / decision making / team management & development. Adaptability and flexibility: at ease with uncertainty and embraces change. Values and fosters continuous improvement (including one's own professional development).