Senior Digital Consultant

Job Description

Help strengthen our Team as our Senior Digital Consultant. Home based role.

Join Capita's Digital Consulting team and be part of our journey. As a frontrunner in AI innovation within the private and public sectors, we are embarking on new and exciting projects to solidify our position as a leading AI provider.

This home-based role presents an exceptional opportunity for talented individuals to work on meaningful projects that have a direct impact on our clients and contribute to the betterment of society through the power of AI.

What You’ll Be Doing:

• Work with internal and external stakeholders to define, prioritise, and rank business problems and AI solutions
• Analyse and validate product/solution ideas, taking into account desirability, viability, and feasibility, and recommend next steps
• Manage the product/solution development process from ideation to development and launch
• Drive cross-functional alignment and consensus on product/solution priorities
• Collaborate with engineering, design, and other stakeholders to prioritise roadmap items
• Help stakeholders productionise results of AI solutions
• Drive discoveries of new product ideas
• Produce AI solution design documentation
• Test and iterate products based on feedback from users; design and conduct A/B testing
• Contribute to developing a Capita-wide AI delivery strategies and product management framework

What we’re looking for:

• Demonstrable experience as a product manager/consultant and/or business analyst, developing AI products and solutions from inception to productisation in an enterprise setting
• Experience working as part of a multidisciplinary, agile team to deliver user-centered AI applications
• Proven experience in shaping or contributing to your company's AI strategies
• Practical knowledge of MLOps, with demonstrable success in scaling AI or data products
• Strong technical knowledge and understanding of key AI domains, with a focus on GenAI technologies
• Knowledge of regulatory and ethical considerations in AI
• Demonstrable commitment to learning about AI through your own initiatives, such as courses, books, or side projects
• Substantial experience in at least two of the following domains:
• product management or delivery management
• business analysis, or / and
• business development or consultancy in relation to AI solutions
• Superior communication and stakeholder management skills, with demonstrable experience of influencing, interacting with, and presenting to senior stakeholders
• Big picture thinker with a consulting mindset and commercial awareness
• Pro-active attitude and great team working skills
• Outcomes-oriented, with the ability to demonstrate influence and vision
• Eligibility for SC Clearance

Preferred additional skills/experience but not essential:

• Experience in Azure / GCP / AWS tooling
• Knowledge of machine learning algorithms and techniques
• Consultancy experience