Product Manager

As a Product Manager you will be responsible for leading our initiatives for discovery features including Search, ML, AI and content discovery mechanisms that will enhance customer experiences. Reporting directly to the Product Lead, you will provide Product leadership and direction for one or more squads made up of technology engineers, Data scientists & UX.

You will be responsible for helping define and executing the product strategy to enhance the End User experience. Working closely with cross-functional teams, you will deliver innovative solutions that streamline customer workflows and improve customer satisfaction.

You will be encouraged to take ownership of tasks and combined with a flat organizational structure, will provide you with numerous opportunities to interact with senior leaders and the ability to make a noticeable contribution to the team and the platform.

Education & Qualifications

• Product Manager for one or more squads, focusing on discovery features including Search, ML, AI and content discovery mechanisms that will enhance customer experiences.
• Collaborate with Workspace platform and community teams to prioritize and develop product features to drive engagement.
• Translate product strategy into detailed requirements for prototype construction and final product development by the product engineering team.
• Drive the execution of all product development processes, including product research, UX prototypes, roadmaps, requirements development and product launch in conjunction with product management leadership.
• Facilitate or participate in all agile ceremonies with the product engineering team, i.e., daily scrums, backlog refinement sessions, sprint planning, sprint reviews, retrospectives and look ahead meetings.
• Ensure alignment of all work undertaking to achieve the agreed OKRs.
• Define and track KPIs, usage analytics, and user feedback to address opportunities to remove friction and increase user activity on the platform.
• Builds effective relationships to ensure the success of the project.
• Effectively communicates highly complex ideas at multiple organisational levels and modifies personal approach and style to reflect changing circumstance.

Employment History

• Experience in a Product Management role within financial services
• Experience of working in large matrix organisation.
• Experience of building large scale client facing platforms and applications
• Experience building and maintaining Search, NLP, & AI capabilities in platforms
• Experience of machine learning and recommendation algorithms
• Understanding of API design
• Excellent problem-solving skills
• Ability to think creatively and strategically to drive personalization initiatives.
• Familiarity with implementing A/B testing & feedback mechanisms.
• Working with senior stakeholders in technology, product and business.
• Ability to communicate effectively across all levels of the organisation.
• Ability to work across different functions e.g. architecture, product teams, data scientists, proposition teams and project managers
• Previous experience working with agile / scrum.