IXICO plc (AIM: IXI), is a leading neuroimaging Contract Research Organization (CRO), delivering advanced Ai analytical insights in neuroscience to the global clinical trials market. Established in 2004, listed as a public company in 2013, IXICO has firmly established itself as a trusted partner to the global life sciences industry, supporting the development of new therapies for neurological conditions.

With our focus on neuroscience, our purpose is to advance human health by turning data into clinically valuable insights; helping our clients reduce clinical development risk and improve return on investment from their clinical development programmes. We achieve this by combining Ai machine learning imaging biomarker analysis, together with centralised neuroimaging CRO services to provide an integrated service covering every stage of clinical development through to post-marketing surveillance. We are committed to invest in continuously enhancing our validated and peer reviewed disease optimised machine learning Ai analytics services and our infrastructure and technology to support our ambitious growth strategy. Our people are empowered to enable us to achieve our company goals and their own personal development through the “4A” values at the heart of our culture: Aspiration, Ability, Agility and Accountability.

We are hiring aPlatform integration & improvement Managerin apermanent, part-time (3 days a week)capacity.

Purpose of the Role:

The Platform integration & improvement Manager is responsible for supporting the cross-functional roll out, client integration and development of IXICO’s science, technology, and operations platform. This includes coordination of new service/product development prior to platform integration, and management and support of Operational process improvements that facilitate optimal utilisation of the platform.

This is a single contributor role and will have regular interactions across business functions, in particular Product, Technology, Science and Operations. Coordinating and managing the interactions between product, technical, scientific, and operational teams in a truly cross-functional manner to ensure the implementation, deployment (including validation) and continued development and roll-out of the Company’s Science and Technology platform to defined operationally driven timelines. This will be achieved by the adoption of established project planning, scoping, management, and delivery tools/frameworks/ approaches to achieve efficient completion of defined targets whilst reducing risk and maximising investment return.

The role will also support other strategic initiatives approved by the Senior Leadership team.

The role will work hand-in-hand with our technology team, who operate to an agile development model and the integration into this of new analysis pipelines delivered by the science team who operate to a waterfall development model. The role will also support delivery of specific process improvement projects identified and approved by the VP Strategic Projects and Senior Leadership Team.

Essential Duties and Responsibilities:

Project Management for TrialTracker Next Generation (TTNx) Platform Launch:

• Project manage the continued roll out and launch of TTNx on client trials, seeking to maximise the number of new client projects that can be deployed onto TTNx across 2025;
• Lead weekly cross-functional meetings, ensuring actions are assigned, tracked, and completed.Ensure all agreed client timelines for TTNx deployment are met;
• Project manage the deployment of new TTNx features by coordinating and communicating priorities, actions, timelines and status of development, deployment and validation of these features;
• Manage the Hypercare Pilot Plan during the initial live months of TTNx, tracking issues/feedback and ensuring timely resolution with clear communication to users;
• Coordinate input and actions across the technology, scientific and operational teams in respect of the development and deployment of TTNx. Ensure all teams are kept appraised of timelines (and any changes to these timelines);
• Lead on the regular review and (re-)prioritisation of TTNx science and development tasks to ensure the appropriate balance of improved platform capabilities and the immediate or near-term requirements of specific client projects planned for deployment on TTNx and on the Company’s TrialTracker platform more widely.
• Identify process gaps or resource shortages, implementing risk mitigation strategies for smooth delivery;
• Communicate progress of scientific and technology developments/deployments across the wider business; and
• Support and manage the validation process for new features developed on TTNx, including:

1. Overseeing User Acceptance Testing (UAT), ensuring all bugs and issues are addressed;
2. Update procedural documents (WIs and SOPs) as new features are released; Develop and maintain user guides, Release Notes and training materials for the platform;
3. Deliver training sessions, schedule and conduct platform demos;
4. Review features, UAT scripts, and development outputs to ensure thorough testing and documentation;
5. Facilitate knowledge transfer between teams; and
6. Create and update procedural documents for the launch and deployment process.

Project Management of new service delivery:

• Plan and coordinate the development and delivery of new service and product offerings according to IXICO’s new product development (NPD) roadmap and upcoming Client requirements, in preparation for integration into TTNx.
• Work closely with the Product function (VP Imaging) to assure requirements for new product releases are complete, feasible, resourced and tasks allocated across teams.
• Lead the completion of a service development plan with cross-functional team members (Product, Science, Operations, Technology) to pre-agreed timelines.
• Work closely with the Technology and Science teams to obtain confirmation of technical feasibility of the new service development plan.
• Work closely with the Operations team to plan and define process workflow requirements as well as documentation to enable robust deployment and operation of new products as part of IXICO’s trial services.
• Ensure documentation of new service offerings as part of work instructions (WIs), standard operating procedures (SOPs) and other documentation, enabling deployment of new offering by Technology and Operations teams.
• Track, manage and communicate progress throughout the product development to assure timelines are met.
• Coordinate integration of the new products into TTNx.
• ‘Hand over’ new service package to operations for further implementation of pilot phase on study.

Management and support to the delivery of Operational process improvements

• Maintain, and lead delivery of, IXICO’s FY25 operational process improvement projects;
• Support the prioritisation of process improvements to ensure completion of improvements over commencement of improvements (i.e., discipline of ‘don’t start if can’t finish’);
• Monitor and regularly report on project progress, highlighting opportunities, challenges and items requiring CFO, SLT (or wider leadership) support;
• Responsible for providing oversight, support and guidance to improvement projects (which are managed by others and will tend to be within-dept projects) to engender a culture of process improvement and margin accretion within the organisation; and
• Regularly report on KPIs designed to reflect project success and/or sustained impact.

Qualifications and skills required for the role:

Essential

• Strong project management skills and experience;
• Strong understanding and experience of Agile development and project management;
• Experience of platform roll outs and/or significant change management projects;
• An excellent communicator, who enjoys working with different individuals across multiple teams (internal and external to the Company) to achieve coordinated programmes with well understood goals and alignment to these goals;
• An highly organised, multi-tasker who is able to cope with multiple demands on their time;
• Detail and task oriented, with a strong focus on quality;
• Be able to work independently and as part of a team and be comfortable with the autonomy and accountability that comes with the role;
• An inclusive approach to leading projects, able to identify how to ‘bring colleagues along’ and align them towards specific goals, whilst managing ‘fear of change’.
• Some financial understanding, including the ability to accurately develop and manage project budgets and forecasts;
• Experience of leading process improvements, with knowledge of LEAN, six sigma or equivalent process improvement approaches.
• Experience in leading and coordinating cross-functional project teams;
• A strong focus on value and return on investment; and
• A strategic and critical thinker with ability to envision and engender change;

Desirable

• Scientific background or with a genuine enthusiasm for science;
• Familiarity with working within a highly regulated environment, ideally in the CRO/clinical trials space;
• Knowledge of GCP, ISO13485, ISO27001 and/or other similar quality systems; and
• Strong technical understanding of software solutions and systems.

How to Apply

IXICO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

If you think IXICO should meet you, please send us your CV and cover letter by email to or apply viaLinkedIn.

Please note that our entire business is operating under aHybrid-Working Model, where UK-based employees are required to attend our London office2 days a week.

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