Exciting opportunity for a driven individual to join the Sportable Team to help develop & optimise innovative products in the sporting wearable technology space. Sportable is a leading sports technology company on a mission to solve the hardest problems in elite sports using cutting edge technology. From bare metal to cloud Sportable is a multidisciplinary mecca for sports and technology enthusiasts. If you're a data scientist, computer scientist, physicist, sports scientist, engineer, business graduate, graphic designer, mechanical designer, creative or just passionate about the intersection of elite sports and bleeding edge technology then Sportable is your place. Required Skills and Technology Experience • 3-4 years’ Experience in similar role. • Associate's degree, Diploma, or equivalent practical experience. • Experience managing a Microsoft M365 environment, SharePoint Online, Teams Video, Intune, Conditional Access, MFA, Defender. • Experience supporting Windows and Ubuntu laptops (remote and office users) and general Office IT Infrastructure, Printers, Access Points, Network Switches, Routers, Teams Video System • Knowledge of networking, routing, switching DHCP, static routing, VLANS, DNS, TCP and UDP ports • Customer service, client facing, and/or help desk experience. • Strong background experience in Linux (command line, networking, basic bash, services, configuration) • Network, device and infrastructure security awareness • Strong experience managing Microsoft Windows devices Desirable skills • Experience with inventory management of IT devices and infrastructure. • Bachelor’s Degree in relevant STEM field (e.g. Information Systems, Information Technology, Applied Networking, System Administration). • Completion of a relevant technical certification • Ability to adjust quickly to changing priorities and make quick decisions with limited information. • Effective organizational communication, leadership, and teamwork/collaboration skills, with a passion for new technology and commitment to learning new skills. • Atlassian tooling proficiency • Cybersecurity training and proficiency Responsibilities As part of a skilled business support team: • Provide support across all channels, including chat, email, phone, video, in-person, etc. (the amount of time dedicated to each will vary based on operational needs). • Troubleshoot across Sportable’s corporate IT resources, applications, and various operating systems, including Linux, Mac OS, Windows, and mobile platforms. • Assist colleagues with resolving software, hardware, and networking issues. Support various services such as video conferencing, remote access, new internal products, and mobile technology. • Collaborate and share knowledge across the team and other team members. Contribute to various initiatives, including process improvement and documentation efforts to enhance the user experience. • Ensure Inventory is up to date and documented. • Be the “go to” person in the office when colleagues need IT support. Personal Qualities • Thrive in fast-paced scale-up environment • Hands-on attitude • Good communication • Attention to details • Dependable Reporting Lines Reporting directly to: • VP, Client Delivery, Tech Ops & IT Working closely with • CTO • VP, Software • VP, Product • Technical Operations Support Manager • Distinguished Software Architect • Full Stack Team Manager • Head of People and Culture Perks • Cycle to work scheme • 25 days holiday excluding. bank holidays • Flexible working environment - remote working days • Perkbox after completing your probation • Occupational sick days • Cake for your birthday • Team Socials • Free fruits and Snacks in the office • Tax-Free Nursery Benefit after completing your probation Diversity statement Sportable is a committed equal opportunities employer and we welcome applications from disabled candidates, and those form minority ethnic backgrounds.