Head of IT

Role type: Perm, FT/PT Location: London Preferredstart date: ASAP LIFE AS A SATALIAN As an organisation, we push theboundaries of data science, optimisation and artificialintelligence to solve the most complex problems in industry.Satalia, a Wunderman Thompson Company, is a community ofindividuals devoted to working on diverse and challenging projects,allowing you to flex your technical skills whilst working with atight knit team of high performing colleagues. Led by our founder(who is also WPP’s Chief AI Officer), Satalia’s ambition is tobecome a decentralised organisation of the future. Today thisinvolves developing tools and processes to liberate and automatemanual repetitive tasks, with a focus on freedom, transparency andtrust. At the core of our thinking is an approach to wellbeing andinclusivity. We unpack human behaviour and unpick prejudice toensure a safe and inviting environment. We offer true flexibleworking and allow our employees to find the working practice thatmakes them most productive. At Satalia, your opinion matters andyour achievements are celebrated. THE ROLE We are seeking a highlymotivated and experienced IT Director to lead and manage allaspects of our IT infrastructure, security, and operations. As akey member of our leadership team, you will play a critical role inensuring the smooth and secure operation of our technology systems,enabling our team to deliver cutting-edge AI solutions to ourclients. As we grow and scale, this key role will help facilitateand put in place the needed processes and plans to enable thatscale to continue and ensure we are compliant and meet our clientsneeds. Our “Base” team consists of a small team of IT professionalslooking after our day to day IT operations and security needs. Theteam also works closely with other group internal IT teams toprovide wider day to day support to our people. Governance *Develop a strategic roadmap that aligns with the business strategyand objectives. * Scope to cover information security, privacy andinformation technology. * Devise and establish policies and systemsto support the implementation of strategies set by the leadershipteam. * Implement and Manage an effective Staff Training andAwareness program to promote best practices. * Adopt a continuousimprovement approach to the management of Information Technology,Information Security and Privacy. * Ensure that main stakeholdersare informed and consulted via an effective Management Reviewprocess. Risk * Identify information security threats and manage aneffective Vulnerability Management Process. * Maintain aneffective, proactive Risk Management Framework. * Manage andmaintain the Satalia Risk Register. * Ensure an effective IncidentManagement procedure and Business Continuity Plan are maintained.Compliance * Manage an effective Audit Programme to checkcompliance against key control requirements. * Ensure anappropriate level of support for annual external audits required tosupport certification. * Ensure data security and compliance withrelevant legal, regulatory, contractual and policy requirements. *Ensure process and requirements are met to support GDPR complianceand protection of personal data. * Maintain and improve level ofcompliance with ISO 27001:2022 and Cyber Essentials Plusrequirements. * Work in partnership with development staff to embedbest practices in the development processes throughout the softwaredevelopment lifecycle. * Devise and embed an effective VendorManagement programme to ensure the service provided by criticalsuppliers meet organisational requirements. Operational * Overseeall technology operations and evaluate them according toestablished goals. * Oversee the management and improvements of ourinhouse digital twin “hubble”. * Manage and deliver IT projects ontime and within budget. * Supervise the use of technologicalequipment and software to ensure functionality and efficiency. *Monitor technology developments to identify the need for upgrades,configurations or new systems, and report to upper management. *Work with the parent company IT operations teams to ensurepractices are aligned and fit for purpose for a modern AIorganisation. * Analyse the costs, value, and risks of informationtechnology to advise management and suggest actions. * Supportmultiple groups of users with differing requirements, e.g. BusinessIT users, Cloud Developers, Data Scientists. * Support the salesteams by providing content to RFP and RFI processes. MINIMUMQUALIFICATIONS / SKILLS Education & Experience: * 7+ years ofprogressive experience in IT / IS management, with at least 3 yearsin a leadership role. * Proven experience in managing ITinfrastructure for an AI, data science, or technology-drivenorganisation. Technical Skills: * Strong understanding of cloudcomputing platforms (e.g., AWS, Azure, GCP) and their securityimplications. * Experience with running and managing heterogeneoushardware (Apple, Intel), OS (OSX, Linux, Windows) and softwareenvironments. * In-depth knowledge of cybersecurity principles,best practices, and relevant technologies. Professionally qualifiede.g. CISSP, CISM or CISA. * Experience with IT service management(ITSM) frameworks, such as ITIL. Other Skills & Abilities: *Excellent leadership, communication, and interpersonal skills.Strong analytical, problem-solving, and decision-making abilities.Ability to work independently and as part of a team in afast-paced environment. * Have run small teams. * Excellentorganisational and time management skills. NICE TO HAVEQUALIFICATIONS / SKILLS * Bachelors degree in Computer Science,Information Technology, or a related field. * Experience runningboth Microsoft O365 and Google Workspace solutions. * Understandingof AI solutions. * Interest in modern organisational design and howtechnology can drive change and improvement within an organisation.If you feel like you don’t tick all our boxes but know you’d make afantastic Head of IT at Satalia, please do apply! We know the valueof transferable skills and experiences and would love to hear aboutthese in your cover letter. As an equal opportunity employer wewelcome applications that reflect the diversity of our widercommunity. Please let us know at any time if you require reasonableadjustments to your interview process. WE OFFER * Benefits -enhanced pension, life assurance, income protection, privatehealthcare. * Remote working - café, bedroom, beach - whereverworks. * Truly flexible working hours - school pick up,volunteering, gym - no problem. * Generous leave - 27 days’ holidayplus bank holidays and enhanced family leave. * Annual bonus - whenSatalia does well, we all do well. * Impactful projects - focus onbringing meaningful social and environmental change. * Peopleoriented culture - wellbeing is a priority, as is being a niceperson. * Development - annual development budget to upskillyourself. * Transparent and open culture - you will be listened toand heard. By applying to Satalia you are expressly giving yourconsent for the collection and use of your information as describedwithin our Satalia Recruitment Privacy Policy. In addition, pleasenote that background checks are included as part of our on-boardingprocess. We aim to respond to all applications within 2 weeks. Ifyou have not heard from us within 2 weeks this means yourapplication has been unsuccessful. J-18808-Ljbffr