Head of Data Operations

Head of Data Operations

Salary:From £88086-£110107

Who are Diligenta

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

Delivering excellent customer journeys is core to Diligenta's strategy and due to continued growth and the evolution of our core platform a centralised data strategy and organisation is essential to support the business going forward as it continues to grow.

In this newly created role you will be responsible for the creation and leadership of this new centralised team.

What you'll be doing

Are you are looking for a new opportunity that allows you to create a data capability from scratch, recruit and lead a team and be responsible for leading on data strategy and operations? If so then look no further.

We are looking for an experienced data leader, someone who has experienced the ups and downs of creating a data capability previously. Coming from a background of data architecture and data science you will define, create and lead a centralised data function who be responsible for safeguarding and governing data ingestion, storage and consumption moving forward.

In your role you will be responsible for developing and implementing a data strategy to align with business goals. You will also be responsible for leading data operations, defining and implementing data governance policies, procedures and standards and ensuring data security, privacy and compliance with FCA regulations.

Other responsibilities include;

Build and manage a high-performing data operations team of data architects, data engineers and data scientists. Evaluate and select appropriate data storage, management and analytics tools and be responsible for their governance. Build a new data lake along with relevant security and governance requirements. Drive data-driven decision making and data-driven culture throughout the business. Optimise data infrastructure for current and future performance, scalability and security.

What we're looking for

To be successful in this role we are looking for an experienced data leader, someone who has built and owned a strategy and operation from the ground up driving business value. You will;

Have a strong understanding of data governance, data security and data privacy. Have excellent knowledge of data architecture and data management tools. Have a background in leading data operations previously including (but not limited to) architects, data scientists and data engineers. Financial Services experience is desirable but not essential.

Benefits

Benefits

33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Car Allowance (£5,000) Private Healthcare Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods Cycle to Work Scheme & Interest free Season Ticket loans A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits

Get in touch

This is a fantastic opportunity, one that doesn't often present itself, to build and create a brand new, centralised, data capability. You will have the remit and ability to build something amazing, as you see fit, and be able to witness first-hand the value you, your team and your work will deliver to the business and its customers.