Copywriter / E-Commerce Assistant

Our partner, an innovative and creative design brand, is seeking a talented Copywriter / E-Commerce Assistant to join their team. Known for their unique products and dynamic approach, they are looking for someone who can contribute to their growth by creating compelling content and supporting their e-commerce strategy. This is an exciting opportunity to be part of a fast-paced, forward-thinking company.

Responsibilities:

• Manage and maintain the Amazon catalogue to ensure content, imagery, A+, category, and RRP are optimized, as well as resolving issues in any of these areas with Amazon support.
  
  
• Carry out data analysis from global marketplaces to produce high-quality, SEO-rich content relevant for each market and marketplace. Data analysis takes the form of research into high-performing competitor ASINs, scraping data, analyzing in Helium and Brand Analytics, and applying findings to our client's product listings.
  
  
• Write bespoke content for each market and marketplace, incorporating brand guidelines, SEO, and sales data.
  
  
• Utilize artificial intelligence in the composition of all content, where possible, to create efficiency in the content creation process.
  
  
• Research and remain up-to-date with developments in the world of Artificial Intelligence to understand how it can be used as a tool to bring improvements and efficiencies in the eCommerce department and wider business.
  
  
• When requested, provide data-rich insights (e.g. competitor analysis and keyword identification) from marketplaces to identify advertising opportunities and trends.
  
  
• Process stock orders to multiple international Amazon accounts.
  
  
• Effectively communicate with multiple eCommerce platforms to resolve business and administrative issues.
  
  
• Manage the administrative team in India, including Amazon training and delegation of Amazon content issues.
  
  
• Update client websites with new products and brands.
  
  
• Fulfil customer orders on platforms such as Etsy and Amazon FBM, answer customer queries, concerns, and handling returns