Our vision is to be the universal symbol of trust,bringing consumers and businesses together through reviews. We arewell on our way—but there’s still an exciting journey ahead. Joinus at the heart of trust.As the Director of Product, Consumer, youwill be at the forefront of guiding consumers to make the rightchoice with Trustpilot. The consumer product teams focus on aidingpeople to discover businesses they can trust and share theirexperience with the millions of other consumers looking to makemore confident choices. You will lead a dedicated team ofProduct Managers in developing innovative product solutions thathelp consumers discover, choose and share experience withbusinesses. Your strategic vision and leadership will have anintegral part in shaping Trustpilot's approach to evolvingour consumer platform to bring the most relevant reviews to usersthroughout their buying experience  What you’ll bedoing:Strategic Leadership - Develop and implement a comprehensive3-year product strategy that aligns with Trustpilot'svision of becoming the universal symbol of trust. Lead theconsumer's product team to innovate - helping consumersdiscover businesses they can trust and share their experience withmillions of consumers who rely on Trustpilot ConsumerEngagement - Implement solutions to increase consumer awareness,engagement and retention both on the platform and off-platform withthe Trustpilot brand also seen by millions of consumers acrosssearch, businesses websites and in marketing assets. GlobalGrowth - Collaborate with legal, commercial and marketing teams tounderstand emerging consumer trends, behaviour and needs acrossboth new and existing markets. Lead efforts to adapt and localizeconsumer experiences features, ensuring that Trustpilot meets thediverse needs of users worldwide. Identify opportunities for growthby aligning Consumer innovations with market demands, particularlyfocusing on expanding Trustpilot's presence and impact.TeamLeadership - Manage and mentor a team of three Product Managerscommitted to Consumer product development - promoting a culture ofinnovation, collaboration, and accountability. Provide leadershipand guidance to ensure the team is focused on delivering impactfulproduct solutions that address consumer challenges. Equip the teamwith the tools, knowledge, and support needed to excel in theirroles and contribute to Trustpilot's mission.Data-DrivenChoices - Utilize metrics, user feedback, and security incidentdata to guide product development decisions. Establish keyperformance indicators (KPIs) to measure growth against strategicpriorities and continuously refine our product offerings based ondata-driven insights. Lead efforts to incorporate analytics andresearch into the product development process to inform strategyand implementation.Stakeholder Engagement - Work closely with otherdepartment leaders, including Engineering, Data Science, Marketing,Legal, and Policy to ensure consumer product strategies align withcompany goals, regulatory requirements, and industry bestpractices. Represent Trustpilot's consumer product visionin external forums, with key partners and industrystakeholders.  Who you are:Proven Product Leadershipexperience working in a leadership role developing teams, with asignificant focus on consumer products in a technology-focusedcompany.Strategic Thinker with the ability to develop, influenceand deliver a comprehensive consumer strategy with executiveleadership. Ability to anticipate future trends and challenges inthe Trust & Safety domain and craft proactivestrategies.Consumer-Centric with a deep understanding of consumerneeds and behaviours in the context of buying decisions online.Experience in designing and implementing user-centric solutionsthat enhance safety without compromising the user experience.Familiarity with techniques to engage and drive B2B2C flywheels ishighly advantageous. Collaborative Mindset with advancedinterpersonal and communication skills, coupled with high emotionalintelligence, enabling effective collaboration and leadershipacross teams within the organization. Demonstrates the ability tounderstand and evaluate emotions, creating a positive workenvironment and leading through influence with understanding andadaptability.Proven analytical and problem-solving skills, withprevious experience using data to inform product strategy anddecisions. An expert in monitoring trends, user feedback, andperformance metrics to continuously improve productofferings.Bachelor’s degree in Computer Science, Engineering,Information Technology, Business Administration, or a relatedfield. A Master’s degree, MBA, or equivalent advanced degree ishighly preferred, reflecting a strong foundation in both technicaland business aspects of product management.What’s in it for you:Arange of flexible working options to dedicate time to what mattersto youCompetitive compensation package + bonus25 days holiday peryear, increasing to 28 days after 2 years of employment Two(paid) volunteering days a year to spend your time giving back tothe causes that matter to you and your communityRich learning anddevelopment opportunities are supported through the TrustpilotAcademy, LinkedIn Learning, and BlinkistPension and lifeinsuranceHealth cash plan, online GP, 24/7, Employee AssistancePlanFull access to Headspace, a popular mindfulness app to promotepositive mental healthPaid parental leaveSeason ticket loan and acycle-to-work schemeCentral office location complete with tabletennis, a gaming corner, coffee bars and all the snacks andrefreshments you can ask forRegular opportunities to connect andget to know your fellow Trusties, including company-widecelebrations and events, ERG activities, and team socials.Access toover 4,000 deals and discounts on things like travel, electronics,fashion, fitness, cinema discounts, and more.Independent financialadvice and free standard professional mortgage broker adviceStillnot sure?We want to be a part of creating a more diverse,equitable, and inclusive world of work for all. We’re excited tohear about your experiences along with how you will contribute toour working culture. Even if you don’t feel you meet all therequirements, we'd still really like to hear fromyou! #LI-SH1 About usTrustpilot began in 2007 with asimple yet powerful idea that is more relevant today than ever — tobe the universal symbol of trust, bringing consumers and businessestogether through reviews. Trustpilot is open, independent, andimpartial — we help consumers make the right choices and businessesto build trust, grow and improve.Today, we have more than 300million reviews and 67 million monthly active users across theglobe, with 127 billion annual Trustpilot brand impressions, andthe numbers keep growing. We have more than 900 employees and we’reheadquartered in Copenhagen, with operations in  Amsterdam,Denver, Edinburgh, Hamburg, London, Melbourne, Milan and NewYork. We’re driven by connection. It’s at the heart of what wedo. Our culture keeps things fresh –– it’s built on therelationships we create. We talk, we laugh, we collaborate and werespect each other. We work across borders and cultures to be theuniversal symbol of trust in an ever-changing world. With vibrantoffice locations worldwide and over 50 nationalities, we’re proudto be an equal opportunity workplace with diverse perspectives andideas. Our purpose to help people and businesses help eachother is a tall order, but we keep it real. We’re a great bunch ofhumans, doing awesome stuff, without fuss or pretense. A successfulTrustpilot future is driven by you –– we give you the autonomy toshape a career you can be proud of. If you’re ready to grow, let’sgo. Join us at the heart of trust. Trustpilot iscommitted to creating an inclusive environment where people fromall backgrounds can thrive and where different viewpoints andexperiences are valued and respected. Trustpilot will consider allapplications for employment without regard to race, ethnicity,national origin, religious beliefs, gender identity or expression,sexual orientation, neurodiversity, disability, age, parental orveteran status. Together, we are the heart of trust.Trustpilot is aglobal company and our data practices are designed to ensure thatyour personally identifiable information is appropriatelyprotected. Please note that your personal information will betransferred, accessed, and stored globally as necessary for theuses and disclosures stated in our Privacy Policy.