Overview
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.
The Role
We are seeking a Junior Data Scientist to join our Fraud team. In this dual-focus role, you will be responsible for both protecting our global e-commerce operations from fraud and optimising our payments performance.
Working with vast, complex datasets, you will not only combat online fraud using our THG Detect platform, but also drive payments optimisation by increasing authorisation rates, reducing transaction costs, and ensuring a seamless checkout experience for our customers.
This position is critical in finding the crucial balance between robust fraud protection and a frictionless customer payment journey. It requires a blend of strong technical skills, commercial acumen, and effective communication to translate complex data insights into tangible business value.
What will you be responsible for?
- Optimise Fraud Detection: Continuously improve automated decision-making in our in-house THG Detect platform using machine learning and decision rules.
- Enhance Payment Performance: Lead data-driven initiatives to boost payment authorisation rates, optimise transaction routing, and reduce costs.
- Communicate Performance: Report on all aspects of fraud and payments performance to stakeholders at all levels, including C-level management.
- Drive System Improvements: Collaborate with Fraud, Payments, and Engineering teams to scope and implement enhancements to detection systems and data pipelines.
- Innovate & Automate: Proactively identify opportunities to improve detection capabilities, increase payment success, and enhance team efficiency through automation.
What are we looking for?
- Proficient with SQL & Python
- Proficient in a data visualisation software (Tableau/Looker/PowerBI/etc)
- Experience using a variety of machine learning algorithms
- Able to communicate effectively; using data to tell a story and drive business change
BenefitsCareer Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
Equal Opportunity
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, we sometimes take time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.
