Jobs

Customer Team Leader

Job details
  • Lendable
  • Kent
  • 6 days ago
Create alert
About Lendable

Lendable is on a mission to make consumer finance amazing:faster, cheaper and friendlier.
> We're building one of theworld's leading fintechcompanies and are off to a strong start:
> One of theUK's newest unicornswith a team of just over 400 people
> Among thefastest-growingtech companies in the UK
>Profitablesince 2017
> Backed by top investors includingBalderton CapitalandGoldman Sachs
>Lovedby customers with the best reviews in the market (4.9 across 10,000s of reviews onTrustpilot)

So far, we've rebuilt theBig Threeconsumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days.
We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets(UK and US)where trillions worth of financial products are held by big banks with dated systems and painful processes.


Join us if you want to

>Take ownership across a broad remit.You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
> Work insmall teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
> Build thebest technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting


About the role

Our Customer Service team is all about helping people. We're here to walk customers through every stage of their journey, whether they're applying for a loan, card, or Motor service, making sure they feelsupported every step of the way.We aim to resolve any questions or concerns quickly, so they know we're always here for them.

As a Customer Operations Executive, you'll be part of a team that connects with customers through phone, email, and live chat. You'll bring yourproblem-solving skillsanda caring approachto ensure each interaction is apositive experience. Reporting to the Team Lead, you'll also help maintain quality and make sure our processes are smooth, so we can always deliver the best outcomes for our customers.
Life at Lendable (check out ourGlassdoor page)

> The opportunity to scale up one of theworld's most successfulfintech companies.
>Best-in-classcompensation, including equity.
>You can work from homeevery Monday and Fridayif you wish - on the other days we all come together IRL to be together, build and exchange ideas.
>Our in-house chefprepares fresh, healthy lunches in the office every Tuesday-Thursday
> We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes toprivate health insurance
> ?We're anequal opportunity employerand are looking to make Lendable the most inclusive and open workspace in London

Check out ourblog!



8gPnrBsDAnzkrSmqLTP2LK

PI253415103

Sign up for our newsletter

The latest news, articles, and resources, sent to your inbox weekly.

Similar Jobs

Product Owner

Product Owner- Financial services - London (2 days in central London) - up to £85,000 + Bonus + Extensive benefits packageAs a Product Owner with this team, you’ll be joining a growing and ambitious Product division within the insurance space.You will be the key link between their customers and stakeholders...

Candour Solutions London

Director of Business Intelligence & Analytics - AML

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are...

Customers Bank Great Malvern

Data Engineering & Analytics Manager

Reporting to the General Manager of Data Engineering & Analytics, you'll manage several multi-disciplinary data delivery teams aligned to one of our key customer journey stages with a remit to deliver a wide variety of data analytics, and data integration initiatives.As our Data Engineering & Analytics Manager, you'll have access...

Leeds

IT Operations Director

About the roleAs the IT Operations Director, you will play a pivotal role in overseeing and optimizing the technology operations we provide to our customers. Your primary responsibility will be to ensure seamless service delivery to our complex customer base. You’ll collaborate closely with cross-functional teams, manage critical infrastructure, and...

Orange Business Slough

Operations Director

about the roleAs the IT Operations Director, you will play a pivotal role in overseeing and optimizing the technology operations we provide to our customers. Your primary responsibility will be to ensure seamless service delivery to our complex customer base. You’ll collaborate closely with cross-functional teams, manage critical infrastructure, and...

Orange Business Services Slough

Director of Technology, Digital and Data

We are currently recruiting a Director of Technology, Digital and Data to join the Leadership Team whose purpose is to lead a high performing organisation and develop a culture which enables and drives the Technology, Digital and Data Strategy enhancing our customer experience and facilitating our colleagues in their roles....

Bridgend

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.