Business Process Consultant - Energy

About the jobWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU people with an entrepreneurial spirit who want to make a difference in this world.Cognizant is one of the world's leading technology services companies, transforming clients' business, operating and technology models for the new era. Headquartered in the U.S., Cognizant is ranked 185 on the fortune 500 and is consistently listed among the most admired companies in the world.With over 355,000 employees worldwide, Cognizant is one of the top performing and fastest growing companies in the world. Cognizant UK&I has offices in London, Glasgow, Aberdeen and Dublin. We provide consulting, engineering, technology and outsourcing solutions and services with combined onshore and offshore teams.At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. And this is your chance to be part of the success story: we are looking for Business Process Consultant into our Process transformation Consulting Practice, which is part of Cognizants Global Intuitive Operations & Automation Business Unit.Your teamCognizants Intuitive Operations & Automation (IO&A) practice is one of Cognizants highest growth practices. To accelerate this growth even further, IO&As is rapidly growing into all industries and markets globally. One of IO&A strategic growth markets is UKI, and we are looking for a highly accomplished, results-driven and versatile individual to join our Consulting (sub) Practice.Your roleThe role will be instrumental in building a capability focused on digital business processes, advising on business strategies, operational improvements, and technological innovations. This role requires expertise in digital transformation in Energy and Utilities focussed on Operations, Customer strategies and business process automation requiring a good understanding of the Energy and Utilities industry. They will need to identify opportunities to leverage automation technologies to streamline operations, reduce costs, and improve delivery.Key Responsibilities:Develop and drive a Digital business process capability and Centre of Excellence (CoE) leveraging digital solutions to create truly personalised and seamless customer experience solutions.Collaborate with consulting and automation advisory team to develop and implement automation strategies that align with their business goals and operational needs.Collaborate with industry leaders as well as senior client and internal stakeholders to develop practice capabilities and contributing to growth of the practice.Ability to develop and undertake Digital process experience improvements with hands on experience of Energy & utilities industry.Provide expert guidance on the adoption of AI, machine learning, and other emerging technologies to enhance experience and operational efficiency in digital business and operational processes.Ability to lead and undertake analysis of current business processes and performance metrics to identify areas for improvement and automation.Drive and generate new business across existing Cognizant accounts and new logos in the Digital business space.Develop a team along with mentoring junior team members and drive their career development.Develop business cases for investment in automation technologies, including ROI analysis and implementation roadmaps.Have a good understanding of training and change management requirements to ensure smooth adoption of new technologies and processes.Be willing to travel up to 50% of time to client locations.Skills and Experience:Academic with a masters degree, preferably in business administration, data analytics or information technology/scienceIn depth experience in consultancy focusing on Digital Transformation and Digital Process optimisation rolesProven track record of implementing successful digital transformation and automation programmes within the Energy and Utilities industries.Strong understanding of the Energy & Utilities industrys regulatory and compliance considerations with ability to address operational challenges.In-depth understanding of and experience of Operations and Customer Experience strategies in Energy & Utilities Industry especially around Smart metering, renewables and Net Zero.Experience in enterprise-wide deployments of process excellence and delivery methodologies (Lean Six Sigma, Agile, DevOps, SAFe, etc.)Exceptional analytical, strategic thinking, and problem-solving skills.Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.Able to produce high quality business-facing deliverables and activities to drive the automation agenda.Resilient and able to manage challenge and resistance.Results/outcomes oriented, business value focused.Confident and able to work in high-ambiguity work environment.Excellent oral and written presentation skillsAbout us: Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences so they stay ahead in a fast-changing world.TPBN1_UKTJ