Business Development Manager – Health Systems Consulting, London  

About us  

CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation and boost growth through investment.   

Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.   

As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change.   

About the role

As Business Development Manager you'll work closely with the Managing Partner and leadership team, driving growth and shaping the future of our Health Systems Practice. In this role, you’ll take charge of business development efforts, focusing on performance, strategy, and long-term growth.

You’ll play a key role in developing and implementing the practice's strategy, aligning it with our overall corporate goals. You’ll translate this strategy into actionable business objectives, annual targets, and quarterly OKRs, ensuring the team is set up to succeed. As the Business Development Manager, you’ll also oversee the delivery of our business plan, coordinating activities to meet key milestones and drive results.

If you’re ready to make an impact and help lead our practice to new heights, this is the role for you!.

Responsibilities

 Your responsibilities in this role will be varied, but largely accountable in the following areas:

Strategic businesss planning and in-year management:

• Develop the strategy for the health systems practice, working closely with the Managing Partner for Health Systems and the Chief Executive 
• Translate the strategy into annual business objectives, quarterly OKRS, and a detailed underpinning plan of business development activities to achieves the results 
• Support the Health Systems Steering Committee to oversee the creation of the strategy and the delivery of the in-year plan through the timely production of papers including horizon scanning market intelligence, management information and forecasts for future requirements 
• Identify emerging market trends and opportunities and incorporate them into an agile planning approach to ensure proactivity in times of growth and in times of market contraction 
• Provide a weekly drumbeat to the delivery of the plan through review meetings with individual Partners and their administrative support and facilitating practice pipeline meetings 

Marketing and thought leadership: 

• Develop the strategic marketing objectives for the health systems practice, the annual business goals and a quarterly OKR 
• Develop the marketing plan for the practice coordinating Partner ownership and resourcing requirements to meet the plans 
• Ensure effective collaboration with the marketing team to maximise impact of the work being undertaken 
• Collaborate with the health systems leadership team to enable the creation of compelling content that highlights the company’s expertise and impact, through case studies, impact statements, and thought leadership content 
• Partner with external stakeholders to develop co-branded marketing initiatives and joint thought leadership campaigns

Bid and contract management 

• Maximise CF’s market access through the management of our access to public sector procurements through portals, frameworks and relationship with client procurement teams 
• Manage the end-to-end business development pipeline from discussion through to proposal development and contracting 
• Set the priorities for weekly business development tasks ensuring maximum impact within the available resources  
• Provide leadership in proposition, proposal and pitch development to ensure documents are tailored to client needs and of the highest quality 
• Lead problem-solving meetings and engage with relevant stakeholders to gather necessary information and insights for proposals 
• Collaborate with the finance and client delivery teams to migrate smoothly from biding and contracting to delivery.  

Continuous improvement 

• Evaluate the impact of business development activities identifying strengths and weaknesses 
• Celebrate all new revenue wins and contribute to a culture of recognition 
• Promote internally successful approaches and enable widespread adoption of best practice approaches 
• Continually stay abreast of competitor offers and approaches to support practice leadership to maintain differentiation and competitive advantage
• Assess resource use relative to outcomes and support the management of company resources to be focussed on the most value adding activities – in the short and longer-term.  

Team leadership and development 

• Cultivate and lead a high-performing team, encouraging collaboration, excellence, innovation, and a culture of ongoing learning and growth 
• Act as a mentor to the wider team, supporting the growth of business development capabilities across the business 
• Collaborate with teams across the business
• Working with the People Team, provide data and insights on business development training requirements for the company and support the people function to realise these requirements, acting as Faculty for relevant training programmes.   

Requirements

In order to be successful in this role, we are looking for candidates with a combination of the following skills and experiences:

• In-depth knowledge of the healthcare industry and experience within strategy and/or management consulting. 

• Strong business development acumen, including identifying new opportunities and contributing to organisational growth. 

• Excellent written communication skills and experience developing high impact propositions, proposals and pitch materials. 

• Ability to think strategically and develop comprehensive plans to address complex challenges for the healthcare industry. 

• Good project management skills, including multitasking, resource management, and delivering successful outcomes within tight timeframes. 

• Highly proficient in data analysis and the ability to interpret analysis for informed decision-making. 

• Exceptional leadership abilities, with the capacity to inspire and mentor team members for high-performance results. 

• Excellent communication and interpersonal skills to establish and nurture client relationships. 

• Commitment to continuous learning and staying updated with industry trends and best practices. 

• Educated to a degree level (or equivalent experience). 

Flexible working

 We operate a hybrid-working policy; corporate team members need to be physically together for a minimum of 4 days a week between core office hours of 10am-4pm. Travel to other CF offices in the UK may be required as and when established. 
In addition, for up to four weeks a year each member of staff can work entirely virtually. 

Our commitment to Diversity & Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics. 

We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.​ 

Benefits

• Holiday entitlement: 25 days/year for staff and 30 days/ year for leadership increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year 

• We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like) 

• Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription 

• Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days 

• Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid 

• Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period 

• Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service 

• Enhanced family leave policies: additional pay for parents who have a baby or adopt 

• Access to an interest free loan of up to £10,000  

• Access to an interest-free season ticket loan, repayable by 12 monthly instalments 

•  Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care 

•  Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year 

•  An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks 

•  Seasonal flu jabs: provided by Boots annually 

•  Eye care tests: vouchers and discounts at Vision Express 

•  Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles 

• Membership to the Health Service Journal (HSJ)