Jobs

AWS Solution Architect


Job details
  • London
  • 2 months ago
Applications closed

We are partnered with a reputable global consultancy that is looking for an AWS Solution Architect. This will be a long-term engagement with an urgent start date.

Role: AWS Solution Architect

Rate: Up to £800 per day (inside IR35)

Location: UK (Hybrid / Remote)

Duration: 6 months (initially – view to extend)

Key Responsibilities:

  • Engaging with customers on a personal and technical level to understand their business requirements and address queries on AWS, Amazon Connect, Lex, Lambda, Kendra and other AI/ML services

  • Ensure customer success in designing, building and launching next-gen Amazon Connect based Omni Channel solutions, which integrate smoothly in cloud and hybrid operating models

  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, using Amazon Connect, Lex, Lambda and other AWS Cloud technologies

  • Ability to implement AWS based AI automation solutions on cloud contact centre technologies that can be leveraged to drive enhancements in business process and performance

  • Support broader digital transformation initiatives that underpin improvements in customer experience

  • Working closely with the Customers, Sales and Business Development Managers to present technical design and solutions

  • Carry out consulting engagements for customers to discover and define cloud strategies, architectures and define roadmap.

  • Collaborate with other functions and stakeholders to gain an in-depth understanding of Solutions and offerings, and enhance them to industry trends and customer/sectoral needs

  • Accountability for ensuring solution designs are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets

    Key Skills:

  • Certified AWS Solution Architect, with real-life solution architecture experience

  • Proven knowledge of Contact Centre technologies including Interactive Voice Response (IVR), Voice Biometrics, Natural Language Processing, Telephony Integration CTI, Automatic Call Distribution ACD, Call Recording and Automation using AI/ML.

  • Hands on experience to code and implement solutions using modern Web technologies including React and Node.js as well as REST API design on modern web stacks such as Node.js or Python

  • Experience with AWS technologies such as AWS Lambda, Amazon Lex, DynamoDB, S3, Sagemaker, Contact Lens, Transcribe etc. and how they may be leverage alongside Amazon Connect to enhance contact centre performance

  • Well versed with AWS platform and technology services

  • Good communication skills and fluency in English. Have strong stakeholder management & engagement skills, effective at all levels

  • Extensive knowledge of infrastructure planning and provisioning, security considerations, design and deployment, as well as system life cycle management

  • Design and deployment of AWS / Hybrid solutions utilising a Cloud Native stack

  • Ability to explore the “art of the possible” and communicate the benefits and risks from multiple options, and do this in both non-technical and technical language

  • Demonstrate ability to work closely with multi-disciplined teams of product owners, architects, consultants, delivery and engineers

  • Push for innovation across all aspects of the job, not just technology but process and procedure, looking for ways to excel

  • A proven track record of delivering production systems at scale in a Contact Centre implementation, if not a large scale multi-channel digital implementation project

  • Be experienced working with both local & remote design and development resources, and possess excellent teamwork skills

  • A proven track record defining target architectures and defining development plans/roadmaps. Confident in designing, planning and estimating the work that needs to be done

  • Experience working with AWS cloud hosted solutions and environments

  • Strong in concepts of AWS Cloud architecture and experience of having built Cloud solutions in the past

    If you are interested and have the relevant experience, please apply promptly and we will contact you to discuss it further.

    Yilmaz Moore

    Senior Delivery Consultant

Sign up for our newsletter

The latest news, articles, and resources, sent to your inbox weekly.

Similar Jobs

Sr. AI/ML Solution Architect UK (Pre-sale engineer)

Sr. Solution Architect - UK About ArangoDB Founded in Germany and now headquartered in San Francisco, ArangoDB is the most highly scalable, open-source, Graph Database with AI/ML capabilities available in the market. In addition to graphs, it is natively supporting a number of data models including Document, and Key-Value as...

ArangoDB

Data Solutions Architect

Job Description: Solution Architect with Data SpecialityHybrid working 2 days in London or Birmingham per week depending on location Inside IR35 Rate £650.00 - £700.00 pdPosition OverviewThe ideal candidate will possess a robust background in designing and implementing data solutions, an in-depth understanding of data architecture principles, and the ability...

London

Data Solutions Architect, £120,000

Job Description: Data Solution ArchitectAbout the CompanyJoin a leading global consultancy that partners with industries like insurance, banking, health-care, retail, and logistics to drive data-driven transformations. Leveraging advanced analytics, digital technology, and industry expertise, they help organisation's embed AI and analytics into work-flows to achieve their goals.With over 1,500 data...

City of London

Senior Product Manager (HPC) - 12 Month FTC

Job DescriptionAt Genomics England, the systems we run to sequence and store genomic data require cutting edge high-performance computing (HPC) solutions such as NVIDIA DGX for Machine Learning and FPGAs. Our hybrid compute platform supports the groundbreaking research and clinical applications we provide.As a Senior Product Manager, you’ll be the...

Genomics England London

Senior Product Manager (HPC) - 12 Month FTC

Company DescriptionGenomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.Our mission is to continue refining, scaling, and evolving our ability to enable...

Canary Wharf

Product Manager

About usOver the last 18 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products. From travel money to transfers, currency hedging, to expense management, we are focused on a...

Equals Money London