Latest Customer Experience Jobs

Finance Accountant

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Finance Accountant

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Customer Director (Maritime)

This role involves leading the development and growth of a new maritime-focused AI unit within the defence sector, working closely with the Royal Navy, NATO/AUKUS, and government stakeholders. The Customer Director will identify strategic opportunities, design AI-driven solutions to address operational maritime challenges, and oversee end-to-end delivery of high-impact technology projects. It requires blending deep maritime domain expertise with entrepreneurial leadership to scale a sub-business unit focused on national security and defence innovation.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Lead Data Scientist - Customer Development

In this role, you will lead the technical development of Faculty's Frontier product, designing and implementing AI-powered computational twins to transform client decision-making. You will guide project teams, partner with clients, and mentor junior data scientists while driving best practices and innovation in AI.

Faculty AI London, United Kingdom

Hybrid Permanent

Senior Research Data Scientist

As a Senior Research Data Scientist, you will drive the development of advanced AI models and capabilities, focusing on transformer-based architectures and generative AI. You will collaborate with senior leaders, engineers, and academic partners to translate innovative research into scalable solutions that influence product and platform strategy.

dunnhumby London, United Kingdom

On-site Permanent

Senior Applied Data Scientist

As a Senior Applied Data Scientist, you will lead and deliver complex data science projects, applying machine learning and human creativity to solve real-world business problems. You will work closely with the Tesco Personalisation team to develop and deploy scalable personalisation solutions, collaborating with a team of 30+ data scientists.

dunnhumby London, United Kingdom

Hybrid Permanent

Manager, Forward Deployed Engineering - London

About the teamOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.About the roleAs an FDE manager, you’ll lead FDEs through high-stakes, ambiguous...

OpenAI London, United Kingdom

Hybrid Permanent

Manager, AI Deployment Engineering - Codex

This role involves leading a team of AI Deployment Engineers to drive successful Codex adoption across strategic customers. Responsibilities include managing the operating model, guiding AI-enhanced workflow design, and partnering with cross-functional teams to ensure reliable and scalable AI-powered software development.

OpenAI London, United Kingdom

Hybrid Permanent

Senior Solutions Architect (Enterprise Accounts)

As a Senior Solutions Architect, you will work with Databricks' largest and most complex customers to help them adopt the Databricks Data Intelligence Platform. You will develop and execute customer engagement strategies, coach account teams, and influence stakeholders across the cloud ecosystem. Your role involves a high degree of autonomy and technical expertise in data engineering, data warehousing, and machine learning, with hands-on experience in public cloud platforms like AWS, Azure, and Google.

Databricks London, United Kingdom

Hybrid Permanent

Sr AI Editorial Lead (Portuguese), AI Shopping, International

The AI Conversational Shopping team is looking for an Sr AI Editorial Lead to drive its efforts in delivering a seamless, fluent, and locally-relevant experience for AI-assisted shopping in new marketplaces and languages. This is an opportunity to join the...

Amazon London, United Kingdom

Permanent

Lead Solutions Architect (Digital Natives Business)

REQ ID: FEQ227R147Location: London, UKRecruiter: Dina HussainAt Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data and AI...

Databricks London, United Kingdom

Insight Analyst

The Junior Insights Analyst role involves transforming complex media data into actionable insights and executive-ready recommendations for clients. You will work closely with Memo, a recently acquired brand, to provide readership and engagement data on earned media, helping brands understand what truly resonates with their audiences. The role offers opportunities to expand into broader Strategic Solutions work across Signal AI over time.

Signal AI Sitio 2nd Floor. Rua Do Conde, Redondo 145. 1150-294. Lisbon, Portugal

Hybrid Permanent

Technical Architect Contractor

This role involves designing and assuring technical architectures for complex defence programmes, focusing on secure and resilient systems, AI, and modern cloud technologies. You will work closely with stakeholders to translate emerging technologies into practical solutions, ensuring scalability, interoperability, and security in highly regulated R&D environments.

Rebel Recruitment United Kingdom £650 – £850 pd

Hybrid Contract Clearance Required

Enterprise Architect Contractor

This role involves shaping the future direction of large-scale defence and digital transformation programmes. You will define architecture principles, governance models, and technology roadmaps, focusing on emerging technologies like AI, data fabric, and autonomous systems. The position requires strong leadership, stakeholder engagement, and a deep understanding of enterprise architecture frameworks and cyber security.

Rebel Recruitment United Kingdom £650 – £850 pd

Hybrid Contract Clearance Required

AI & Automation Solutions Consultant

This role involves working closely with customers to identify opportunities for AI and automation, designing practical solutions using Microsoft technologies, and guiding implementation. The consultant will lead discovery workshops, build proof-of-concepts, and deliver production-ready workflows that improve efficiency and decision-making. Success is defined by delivering measurable business value through automation and AI adoption.

Wolviston Management Services Stockton-on-Tees, County Durham, TS21 2EQ, United Kingdom

Hybrid Permanent