Latest Customer Experience Jobs

Finance Accountant

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Finance Accountant

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Customer Director (National Security)

This role involves leading high-stakes government AI partnerships within the national security sector, acting as the primary commercial and strategic advisor to senior stakeholders. The Customer Director will drive digital transformation by designing AI-powered programmes that address complex safety and operational challenges, while overseeing cross-functional teams to ensure delivery excellence. The position requires a rare blend of deep technical AI understanding, government experience, and strategic leadership in sensitive, mission-critical environments.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Customer Director

This role involves leading strategic client relationships in the life sciences sector, driving AI-driven transformation through high-impact projects. The Customer Director will oversee commercial negotiations, expand key accounts, and translate complex AI solutions into tangible business outcomes. They will mentor cross-functional teams and represent Faculty as a thought leader in AI innovation within healthcare and pharmaceuticals.

Faculty AI London, United Kingdom

Hybrid Permanent

Senior Manager, Market & Customer Intelligence

This role involves leading and scaling a high-impact intelligence program across Medtronic EurAsia, transforming market and customer insights into actionable intelligence. Responsibilities include driving the rollout of the program, integrating data from multiple sources, and ensuring high-quality standards and stakeholder engagement.

Medtronic €102,400 – €153,600 pa

Remote Permanent

Senior Data Science Engineer

As a Senior Data Science Engineer, you will design and deliver production-grade Python solutions, build reusable data science modules, and contribute to research and implementation of new approaches. You will work closely with a global team to translate stakeholder requirements into robust, production-ready solutions and mentor junior team members.

dunnhumby London, United Kingdom

Hybrid Permanent

Senior Full Stack Engineer

As a Senior Full Stack Engineer, you will be part of the Application Platform team in Manchester, working on a new continuous-deployment paved road. Your responsibilities will include building and owning end-to-end customer-facing analytics products, designing scalable backend systems, and maintaining high standards in testing, security, and observability.

dunnhumby Manchester, United Kingdom

Hybrid Permanent

Solutions Engineer, Enterprise

As a Solutions Engineer, you will partner with Account Executives to deliver customized demos and pilots, scope customer technical requirements, and develop actionable project plans. You will work closely with the delivery team to implement solutions and drive strategic initiatives to improve the efficiency of the Solution Engineering team.

Scale AI London, United Kingdom

On-site Permanent

Senior Developer

This role involves building and shipping production features across a platform, working with APIs, services, user interfaces, data integrations, and AI-agent workflows. You will develop scalable, secure, cloud-native software using Python, .NET, and JavaScript/React, and contribute to AI and RAG features, data engineering, and customer integrations.

Initialize Ec1A1Bb, EC1A 1BB, United Kingdom £80,000 pa

Remote Permanent

AI Engineer

This role involves building and improving AI features using Python, creating proof of concepts, and integrating AI into a customer-facing product that helps users complete financial journeys. The focus is on practical AI application, security, and collaboration with a growing fintech company.

SF Partners B12Jt, B1 2JT, United Kingdom £60,000 – £70,000 pa

Hybrid Permanent Flexible

Data Engineer

As a Data Engineer at Liquidline, you will design and build a greenfield data platform, modernize legacy systems, and support the company's NetSuite migration. You will work closely with the BI & Data Lead and an Analytics Engineer to create a scalable, cloud-first data architecture, preparing data for AI and ML initiatives.

Liquidline Ip30Ja, IP3 0JA, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Platform Engineer

As a Cloud Platform Engineer, you will design, build, and maintain cloud-native platforms and infrastructure, enabling data science and software engineering teams to develop and deploy solutions at scale. You'll work in a dynamic, mission-critical environment focused on AI, machine learning, and modern cloud technologies, with a strong emphasis on innovation and rapid prototyping.

Experis Cheltenham, Gloucestershire, United Kingdom £520 – £560 pd

On-site Contract Clearance Required

Manager, Forward Deployed Engineering - London

About the teamOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.About the roleAs an FDE manager, you’ll lead FDEs through high-stakes, ambiguous...

OpenAI London, United Kingdom

Hybrid Permanent

Manager, AI Deployment Engineering - Codex

This role involves leading a team of AI Deployment Engineers to drive successful Codex adoption across strategic customers. Responsibilities include managing the operating model, guiding AI-enhanced workflow design, and partnering with cross-functional teams to ensure reliable and scalable AI-powered software development.

OpenAI London, United Kingdom

Hybrid Permanent

Senior Solutions Architect (Enterprise Accounts)

As a Senior Solutions Architect, you will work with Databricks' largest and most complex customers to help them adopt the Databricks Data Intelligence Platform. You will develop and execute customer engagement strategies, coach account teams, and influence stakeholders across the cloud ecosystem. Your role involves a high degree of autonomy and technical expertise in data engineering, data warehousing, and machine learning, with hands-on experience in public cloud platforms like AWS, Azure, and Google.

Databricks London, United Kingdom

Hybrid Permanent