Latest Customer Experience Jobs

Delivery Manager

This role involves leading end-to-end delivery of high-impact AI projects for clients in regulated industries, acting as the main link between technical teams and customers. The Delivery Manager ensures timely delivery, maximises value, and fosters strong client relationships while identifying new business opportunities. The role emphasizes responsible AI deployment and innovation within complex environments.

Faculty AI London, United Kingdom

Hybrid Permanent

Head of Asset Management

As Head of Asset Management, you will lead the strategic expansion of Faculty's AI solutions within the investment sector, fostering trusted relationships with C-suite executives and driving revenue. You will oversee the delivery of complex AI programmes, develop a growth strategy, and build Faculty's industry profile through thought leadership.

Faculty AI London, United Kingdom

On-site Permanent

Maintenance Technician - McKesson

As a Maintenance Technician, you will be responsible for performing reactive and planned maintenance on advanced automated equipment at Ocado's Customer Fulfilment Centre. Your daily tasks will include troubleshooting, repairing, and maintaining electrical and mechanical systems, as well as collaborating with other technicians to improve machine reliability and minimize downtime.

Ocado United Kingdom

On-site Permanent

Financial Accountant - International Consolidation, Reporting and Intercompany

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Senior Manager, Market & Customer Intelligence

This role involves leading and scaling a market and customer intelligence program across Medtronic EurAsia, transforming insights into actionable intelligence, and embedding a unified capability across countries and functions. The position requires significant experience in strategy, intelligence, and AI-driven analytics, with a focus on driving adoption and continuous improvement.

Medtronic €104,080 – €156,120 pa

Remote Permanent

Senior Manager, Market & Customer Intelligence

This role involves leading and scaling a high-impact intelligence program across Medtronic EurAsia, transforming market and customer insights into actionable intelligence. Responsibilities include driving the rollout of the program, integrating data from multiple sources, and ensuring high-quality standards and stakeholder engagement.

Medtronic €79,200 – €118,800 pa

Remote Permanent

Solutions Architect, Solutions Architecture, UK

Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team.Our Solutions Architecture team is a diverse group of technologists from various...

Amazon London, United Kingdom

Permanent

Lead Engineer - Workplace Technology & Automation

This role involves leading technical architecture and automation initiatives for workplace technology, focusing on Microsoft 365, AI-driven solutions, and integration with service platforms like ServiceNow. The engineer will act as an internal consultant, designing scalable automation patterns, driving Copilot adoption, and improving operational efficiency through scripting and infrastructure-as-code. Emphasis is placed on pragmatic, hands-on delivery within agile environments.

dunnhumby London, United Kingdom

Hybrid Permanent

Technical Programme Manager

As a Technical Programme Manager, you will lead a key technical workstream within a major retail transformation programme, working closely with cross-functional teams from dunnhumby and the client. Your role involves aligning stakeholders, driving delivery, and ensuring cohesive team operation in an agile environment.

dunnhumby London, United Kingdom

On-site Contract

QA Lead Analyst

This role involves leading the development of a modern QA function for a healthtech software platform, with a focus on building test automation frameworks, implementing AI-driven testing tools, and establishing quality standards across the development lifecycle. The candidate will mentor engineers, define test strategy, and work closely with engineering and product teams to improve release quality and defect prevention. A strong emphasis is placed on innovation through automation and AI integration in testing processes.

Bristow Holland Ltd London, United Kingdom £60,000 pa

Hybrid Permanent

Sr Product Manager, AI Shopping, Intl, Alexa for Shopping

Lead a multilingual team focused on refining AI-driven conversational experiences for Amazon's global shopping assistant. Drive improvements in fluency, localization, and customer experience through data curation, prompt engineering, and cross-functional collaboration with product, science, and design teams. Shape AI training strategies to scale international AI shopping capabilities while ensuring culturally relevant and high-quality interactions.

Amazon London, United Kingdom

Hybrid Permanent

Senior Forward Deployed Engineer (FDE, Full Stack)

As a Resident Solutions Architect, you will work on short to medium-term customer engagements, designing and building big data solutions using the Databricks platform. You will collaborate with clients, provide technical guidance, and ensure successful project delivery while offering excellent customer service.

Databricks London, United Kingdom

Remote Permanent

Senior AI Engineer X 2 (Agentic AI)

This role involves designing, building, and integrating AI applications into end-to-end workflows, embedding agentic AI into customer and operational processes, and collaborating with cross-functional teams to deliver robust, production-ready solutions. The focus is on turning emerging AI capabilities into practical, high-value implementations while ensuring reliability, resilience, and safety.

Adria Solutions Manchester, United Kingdom £70,000 – £85,000 pa

Hybrid Permanent

Data Scientist

This role involves building and improving predictive models for credit risk and customer analytics, working with large datasets, and communicating insights to non-technical stakeholders. The Data Scientist will also support initiatives in fraud, identity risk, and investigations, using Python and R in Azure/Databricks environments.

Computer Futures Cardiff, South Glamorgan, CF10 2AF, United Kingdom £490 pd

Hybrid Contract

Enterprise Account Manager

We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and inclusive workplace. Our inclusive environment welcomes skills and experiences from diverse...

Signal AI New York, United States

Hybrid Permanent