Ocado · 501–1000 people · Public
Amazon Customer Connect & Service Platform Specialist
- Hatfield
- Hybrid
Hands-on technical role taking ownership of the Amazon Connect platform, its customer and agent portals, and the API and data integrations linking it to wider operations. You'll lead the in-house transition from a third-party partner, managing AWS environments, contact flows, IAM, Kinesis data flows and AI-assisted development of the codebase.
Amazon Connect · AWS · Lambda +7