Technology Product Management Lead - Vice President - Citi

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Job Overview

Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

Join a growing, high-impact team in Citi Markets Technology building greenfield Generative AI products that cut across asset classes and move beyond proof-of-concept into real, adopted production value. We work at the frontier of what's possible with LLMs, agents, orchestration, and retrieval - but stay grounded in delivery, governance, usability, and measurable business impact. The team is still small enough for every person to have genuine influence, but already delivering work that is making waves across Markets Technology.

We are looking for a product manager who leads with judgement, not just process - someone who can set a clear vision, decide what's worth building, and turn emerging AI capability into a trusted, scalable, widely used product. The Product Manager will own the thinking that turns innovative build-out into structured adoption and durable product success.

The Role

As a Vice President Product Manager, you will define, shape, and own the strategy and roadmap for next-generation Generative AI products for Markets. Working closely with engineering, business stakeholders, risk and control functions, and technology leadership, you will decide what gets built and why, turning ambiguous business problems into a clear product vision, a disciplined roadmap, and adopted, value-generating capabilities. You will be accountable for whether the product actually gets used and creates value - not just for whether it ships.
Delivery coordination, release management, and stakeholder communication are part of how the job gets done, but they exist in service of that core mandate. We are looking for someone who can see the bigger picture, bring structure to ambiguity, and help us build the right thing.

Product Vision & Strategy

• Set the product vision and strategy for GenAI capabilities across Markets asset classes, with a clear point of view on where AI creates durable business value
• Make build, prioritize, and sunset decisions using a structured framework - balancing strategic bets against quick wins, and platform reuse against bespoke build
• Own the outcome metrics for the product - adoption, usage, retention, and business value delivered - and use them to continuously reshape the roadmap

• Develop a deep understanding of user personas, workflows, and pain points through direct engagement with traders, desks, and business stakeholders, rather than relying solely on inbound requests
• Run structured discovery and validate hypotheses before committing engineering investment, using product analytics and user feedback to test assumptions
• Translate validated needs into a prioritized roadmap and a well-defined, refined backlog, ensuring engineering always understands the reasoning behind each priority
• Use adoption trends, friction points, and competitive/market awareness of the GenAI landscape to continuously evolve the roadmap

• Partner with engineers to clarify intent, refine features, resolve ambiguity, and make product calls as they arise during delivery
• Support agile ceremonies (planning, refinement, retrospectives) as needed to keep the team focused on outcomes rather than process for its own sake
• Track risks, dependencies, and blockers that affect product outcomes; escalate and help resolve them, rather than simply reporting status

• Own go/no-go release decisions based on risk, readiness, and business value; define acceptance criteria that reflect genuine user needs
• Coordinate release execution - planning, validation, stakeholder communication - ensuring each release solves the intended problem
• Own the adoption strategy end-to-end: design onboarding funnels, run demos and training where they materially move adoption, and iterate the product based on usage data
• Support GenAI governance requirements (model access/PUMA, required documentation, user access management) as part of a compliant path to production

• Represent the product's strategic direction to technology leadership and senior business stakeholders, defending priorities and sequencing decisions with evidence and judgement
• Manage the book of work for stakeholders as a two-way negotiation over priorities, not a passive intake or status function
• Coordinate with cross-functional partners including PMO, MRM, risk, and controls, translating product strategy for each audience
• Ensure product documentation (release notes, process guides, user guides, incident records) is maintained to a high standard, whether personally authored or delegated