Manager, Solutions Consulting (German Speaking)

Dunscore, Alba / Scotland, DG2 0SR, United Kingdom
Last month
Job Type
Permanent
Work Location
Remote
Posted
23 Mar 2026 (Last month)

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

Job Description

The Services Manager at Synthesia will spearhead our pilot projects and onboarding processes, ensuring that new clients are seamlessly integrated into our platform. This role is critical in helping customers leverage the full potential of Synthesia’s offerings through tailored onboarding experiences and strategically planned pilot projects. The Services Manager serves as a strategic link between Synthesia’s clients and our internal teams, advocating for client needs and driving exceptional service delivery.

  • Key Responsibilities:

    • Proof of Value: Design, implement, and oversee pilots to showcase the strategic value of Synthesia’s solutions, ensuring alignment with client expectations and business outcomes.

    • Customer Onboarding: Manage the comprehensive onboarding process, coordinating with cross-functional teams to ensure a smooth transition and optimal client experience.

    • Collaborative Team Leadership: Work closely with Sales, Customer Success, Product and other teams to align onboarding and pilot strategies with broader business goals.

    • Strategic Engagement: Develop and refine onboarding and pilot methodologies further to enhance client engagement and adoption. Use insights from client interactions to drive continuous improvement and innovation in service delivery.

    • Performance Metrics: Develop key performance indicators for the onboarding and pilot phases to monitor success and identify opportunities for improvement.

    • Feedback and Adaptation: Collect and analyze feedback to enhance service offerings and client satisfaction. Adjust strategies and processes based on feedback and business needs.

    Qualifications:

    • Bachelor’s degree in Business, Management, Computer Science, or related field. Master’s degree or relevant certifications are advantageous.

    • Proven track record in managing services within a SaaS environment. Leadership experience with an ability to mentor and guide teams in a dynamic, fast-paced environment.

    • Strategic thinker with an ability to translate client needs into actionable plans to drive customer satisfaction and business growth. Experience in applying data-driven insights to improve content effectiveness.

    • Strong project management skills, with the ability to lead complex projects and meet deadlines. Experienced in CRM systems, preferably Salesforce, for tracking and analyzing client engagement data.

    • Exceptional interpersonal and communication skills, capable of engaging with clients and internal teams at all levels, using engaging multimedia content.

Related Jobs

View all jobs
Spotlight

Machine Learning Engineer (Forward Deployed)

Mind Foundry Oxford/ Hybrid, Oxfordshire, United Kingdom
Spotlight

Forward Deployed Engineer

SolveAI London, United Kingdom
Hybrid

Corporate Finance Analytics

RSM London, United Kingdom

Customer Success Manager, Ads Solutions

OpenAI United Kingdom
Hybrid

Customer Success Manager, Ads Solutions

OpenAI London, United Kingdom
Hybrid

Senior Manager, Market & Customer Intelligence

Medtronic Watford, United Kingdom
£84,800 – £127,200 pa Remote

Senior Manager, Market & Customer Intelligence

Medtronic
€66,400 – €99,600 pa Remote

Senior Manager, Market & Customer Intelligence

Medtronic
£84,800 – £127,200 pa Remote

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Where to Advertise AI Jobs in the UK (2026 Guide)

Advertising AI jobs in the UK requires a different approach to most technical hiring. The candidate pool is small, highly informed and in demand across multiple sectors simultaneously. General job boards reach a broad audience but lack the specificity that AI professionals expect — and the filtering mechanisms they rely on. Specialist platforms, direct outreach and academic channels each serve a different part of the market. This guide, published by ArtificialIntelligenceJobs.co.uk, covers where to advertise AI roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about time-to-hire across different role types.

AI Jobs UK 2026: What to Expect Over the Next 3 Years

Artificial intelligence is creating jobs faster than the market can name them. New roles are appearing every quarter, existing titles are splitting into specialisms, and the technologies underpinning it all are evolving at a pace that makes even last year's job descriptions feel dated. For job seekers, this presents a genuinely unusual challenge. In most industries, career planning means understanding a relatively stable landscape and working out where you fit within it. In AI, the landscape itself is being redrawn in real time. The roles with the most hiring activity in 2028 may not yet have a widely agreed job title in 2026. That's not a reason to feel overwhelmed — it's a reason to get informed. The candidates who thrive in this market aren't necessarily those with the longest CVs or the most credentials. They're the ones who understand the direction of travel: which skills are gaining value, which technologies are driving employer decisions, and how the definition of an "AI job" is expanding well beyond the tech sector. This article breaks down what the UK AI jobs market is likely to look like over the next three years — covering emerging job titles, the technologies reshaping hiring, the skills employers are prioritising, and how to position yourself ahead of the curve rather than behind it.

New AI Employers to Watch in 2026: UK and Global Companies Reshaping AI Careers

The artificial intelligence job market in the UK is evolving at an extraordinary pace. With record-breaking investment, government backing, and a surge in enterprise adoption, the landscape of AI employers is shifting rapidly. For candidates exploring opportunities on ArtificialIntelligenceJobs.co.uk, understanding who is hiring next is just as important as understanding what skills are in demand. In this article, we explore the new and emerging AI employers to watch in 2026, focusing on organisations that have recently secured funding, won major contracts, or expanded their UK footprint. From cutting-edge startups to global giants doubling down on Britain, these companies represent the next wave of AI career opportunities.