Volunteering Co-ordinator

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a fulltime post of 37 hours per week, with a shift pattern of Monday to Friday.

This is a fixed-term post for 18 months.

We are looking for a dynamic self starter who thrives on providing flexible support to a Board wide team.

You will work within the Volunteering Service, which works with a range of partners and sectors to support around 200 people to volunteer each week in a wide variety of roles in NHSGGC acute hospitals. The service recognises the important part volunteers play in the life and work of the NHSGGC Board and the wider community.

The Volunteering Service is managed by the Spiritual Care and Volunteer Service Manager and is managed within the Board Nursing, Midwifery and Allied Health Professional (NMAHP) Directorate. This post provides an exciting opportunity to make a contribution to the business function of the service at a time of development and expansion, and in coordinating and supporting the team to consolidate and develop an efficient volunteering service that achieves its potential.

The role is agile, with requirement to work from GRI, QEUH and Dykebar, with frequent requirement to travel across the board area as necessary.

What you’ll do:

The main duties of the role comprise but are not restricted to:

carrying out key business coordination duties for the service (e.g. input and process information and data, and maintain agreed business and departmental systems and processes) responding to enquiries from key stakeholders, in particular initial enquiries from prospective volunteers supporting the recruitment process for volunteers e.g. supporting reference checks, managing the volunteer service mailbox taking minutes of team meetings establish and maintain office systems and procedures to improve ways of working, and contribute to the key objectives of the admin workplan being a friendly welcoming face and first point of contact for volunteers providing full administrative and secretarial support for ad hoc events and requests, e.g. sending out thank you cards to volunteers, arranging refreshments for events and training, ordering volunteer uniforms and payments Ad hoc administrative/ business coordination support for the NMAHP Directorate as required.

What you’ll bring

These will include but are not restricted to:

High level of communication skills, including oral skills, written skills and interpersonal skills. High level of proficiency and confidence with the Office 365 suite, including Outlook, Teams, Excel and Word. Able to work autonomously and use own initiative Knowledge and skills in data processing and analysis Advanced keyboard skills Excellent organisational and time management skills. Knowledge of obligations with regard to the Data Protection Act, Caldicott Guidance and the Freedom of Information (Scotland) Act.
Experience of minute taking
You will educated to HNC level (or able to demonstrate equivalent ability/experience) with experience of Microsoft Office/ M365 packages. Experience with AI packages such as Power BI is desirable.
You will ideally have experience of working within the health service or in volunteering services.

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.