Jobs

SFMC Lead Technical Consultant


Job details
  • Merkle UK One Limited
  • London
  • 5 days ago

SFMC Lead Technical Consultant page is loadedSFMC Lead Technical Consultant Applylocations: Londontime type: Full timeposted on: Posted 6 Days Agojob requisition id: R1063901The purpose of this role is to work with the business and associated teams to craft new solutions using Adobe Campaign, Redpoint or Unica. This role serves as a subject matter expert on campaigns and campaign platforms, and provides guidance and oversight to other campaign resources. This role is able to provide direction and guidance on integration of marketing technologies and tools.Job Description:Company Description About MerkleMerkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visitwww.merkle.com.Job Description Role based either in London (hybrid)The RoleCome and join our team!We're looking for a proactive, enthusiastic, and creative Lead Technical Consultant for Salesforce Marketing Cloud to integrate into our growing teams working across a diverse mix of clients.The Salesforce Marketing Cloud Lead Technical Consultant role is a unique hybrid of business and technical consultancy with the ability to operate as a technical lead focusing on the Salesforce Marketing Cloud. As the lead technical consultant for multiple client projects, this person is responsible for the successful onboarding and overall technological direction for those projects and works as a liaison between the client, project management and operations team to design and deliver high quality, scalable technical solutions.The successful candidate will be able to display thought leadership, technical prowess, and the ability to manage cross-division, cross-functional teams from project inception to completion.Life as a Salesforce Marketing Cloud Lead Technical Consultant at MerkleAs part of your daily work, you will:You will be part of a team of highly skilled consultants - there is not much we don’t know about marketing technology implementation!Demonstrate technical expertise while scoping and driving the creation of marketing and data solutions, ETL, platform configuration, APIs, MC Connect and other platform developmentParticipate in discovery workshops, gather business, marketing, and technical requirements to craft a comprehensive and scalable solutionContribute to architecture diagrams and flow charts on both system architecture and detailed solution levelsDocument the technical solution design of the Marketing Cloud following the requirements gatheringOwn delivery tasks from initial scoping, planning and requirements analysis, through to discovery, design, development, testing, and deploymentEnsure alignment of business requirements with Merkle standards and policies, and with industry best practicesArchitect data feeds, platform configuration, and components needed to run complex automated email campaignsProactively identify and resolve problems including client data feed issues and recommend appropriate courses of actionStay abreast of industry technology innovations, new business practices, and third-party technology solutionsHelp us continuously improve by identifying, creating, and enhancing internal systems and processes based on recurring client requests or evolving industry standardsAct as a consultant and technical expert on the Salesforce Marketing Cloud to serve clients’ needsStay ahead of the curve with MarTech innovations, educate yourself and enable others on current and emerging technologiesThe team is experienced in multiple software technologies, you will have the option to cross train and enhance your knowledge – you could expand your product portfolio with a range of other tools (Braze, Adobe Experience Cloud, mParticle, Bloomreach, MS Dynamics 365, etc.)Qualifications What we are looking for in youSalesforce Marketing Cloud Developer and Consultant CertificationsExperience implementing SFMC projects, from scoping to implementation (either as an external agent or in-house), ideally for two or more separate organisationsIt is anticipated the candidate will have circa 4-7 years’ experience in a similar roleExperience with advanced industry-specific Marketing Cloud technology and processes required, including MC Connect, configuring ETL automations, REST/SOAP API integrations and CloudPages.Exposure to other Salesforce products, such as Marketing Cloud Personalization (aka Interaction Studio), Salesforce CDP, Datorama, Sales and/or Service Cloud.Solid understanding of solution design and architectureTechnical background (Bachelor’s or Master’s degree, or work in a similar field)Excellent communication, interpersonal, and team development skills; ability to interact with people of varying backgrounds, technical abilities, languages, and culturesExcellent presentation and verbal skills with technical, non-technical, end-user, and executive audiencesAbility to adapt in a dynamic working environment, learn quickly and solve problemsAbility to interpret technical and business objectives and needs, with attention to detailAdditional Information What we'll give to you:This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are in the office twice a week. Whether it's the joy of working with people at the top of their game or the Dentsu social calendar, people love working here – and we hope you will tooFlexible hybrid working with wonderful central London office locationCareer development through Dentsu University and other tools; with access to courses, textbooks, mentorship, and external training fundingPrivate Medical Insurance, Company Pension, life insurance, and other corporate benefitsA selection of other benefits includes 3 wellness days, birthday day off and 2 volunteer days.Free breakfast & fruitFour Thirsty - have a drink on us on a Thursday afternoon!A selection of other industry standard benefitsDiversity, Equity & InclusionDentsu does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.To ApplyTo apply for this role, please click the apply now button where you will be redirected to our careers site to complete a few further details.#LI-HybridLocation: LondonBrand: MerkleTime Type: Full timeContract Type: Permanent#J-18808-Ljbffr

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