Senior Researcher (Conversational AI)

Are you a researcher, looking for a unique and exciting challenge? Do you have a passion for AI and Innovation?

The Role:

As a Senior Conversational AI Research Executive/Manager, you will be the interface between the CAI Product Manager and Research Teams to champion the adoption of Conversational AI.  This role is focused on working in close collaboration with in-market research teams and empowering them to maximise their utilisation of MMR’s evolving Conversational AI toolkit.

This role with suit someone who has previously worked as a Researcher, looking for a new and unique challenge!

We are open to speaking to candidates at Senior or Manager level.

A bit about MMR:

Spotted an exciting new product in the shops recently? Chances are, we've played a key role in its creation.

We are an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients – partnering with over 50% of the top 100 global food and drink brands such as Coca Cola, Diageo, Mondelez, GSK, Kellogg’s, Colgate and Unilever.

Our team of over 900 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology. We also boast a true global reach with offices in UK, US, China, South Africa, Singapore, Colombia, Brazil, India, Thailand and the Netherlands.

We are a “people first” company that prides itself on collaboration, honesty and mutual trust. Don’t take our word for it though, check us out on Glassdoor. You’ll see we’re currently rated at 4.7 out of 5 as an employer destination and a massive 97% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you’ll get a general feel of what it means to be part of the MMR family.

Main responsibilities:

• Support initial client conversations across markets to best showcase the CAI toolkit and work with the Product Manager to identify regional opportunities and barriers.
• Develop tailored training for each market according to client interest or skillsets, as well as continually building expertise and sharing learnings within the CAI Delivery team.
• Connect directly with project objectives and provide guidance on the design of questions and AI levers.
• Set up and script Q.Bot and Sensory Bot projects from end-to-end, including quality checks,  link testing, data collection, ensuring streamlined delivery, and providing a final data report.
• Provide integrated analysis support through uploading data to the relevant platforms and guiding teams on usage.
• Support with storytelling development, flatplanning sessions, and debrief discussions, using knowledge and findings to strengthen capabilities across all projects.

Requirements

Requirements:

• Degree in Artificial Intelligence, Computer Science, Data Science or a similar discipline.
• Previous experience working as a Researcher
• Able to set up and script projects from end-to-end
• Able to communicate and collaborate well with in-market teams to maximise their utilisation of the CAI toolkit.
• Be inquisitive and a critical thinker, looking for best practices in all projects and methods.

Benefits

At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!

We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, ample holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.

Ready to experience it for yourself? Apply now!