Senior Product Operations Manager | Core Platform

DeepL, Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your destination.

What sets us apart

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your destination.

Meet the team behind this journey

The Product Operations team at DeepL is committed to optimising the tech organisation’s ability to deliver customer value in a predictable and efficient manner. We design and implement processes within the product development lifecycle at scale. We influence business decisions through quantitative and qualitative insights.

Every team member is assigned to a track/several tracks and works with track leadership to maintain and improve product development processes, implement high-impact initiatives using standard project management and organisational change methodologies, and ensure accurate information flows between leaders and teams to help people focus on priorities and deal with dependencies to deliver business value in the fast-growth environment.

Your responsibilities

• Based on data, improve the efficiency of product development processes, practices and rituals to ensure a healthy allocation of capacity between customer-facing innovation, run-the-business and technical foundation in the short and long term.
• Design and maintain communication cadence within the track and with external partners to ensure clear bottom-up, top-down and peer-to-peer information flows.
• Create and maintain product management related reports/dashboards.
• Design, implement and maintain decision making protocols to enable teams to move faster through the PDLC
• Design and implement change intake rituals and practices, ensuring a healthy balance between agility and stability in the daily routines of the team.
• Help plan and actively pursue product line goals and roadmaps.
• Improve workflows with customer facing teams.
• Contribute to learning & training to upskill product teams in desired and required skills.

Qualities we look for

• 3+ years of experience within the product development process in a technology company
• Minimum 1 year project management/delivery management experience
• Thorough understanding of the software development lifecycle from conception to delivery
• Exceptional verbal and written communication skills, ability to structure and simplify information
• A data-driven approach to optimisation (analytical rigour)
• High EQ: ability to gain trust and build good relationships with different people

What we offer

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.
• Remote work, flexible hours: whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• Comprehensive health insurance: your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.
• 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
• Annual learning budget: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

Please make sure to send your application in English.

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