Senior Product Operations Manager | Core Platform

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DeepL, Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion.

The Product Operations team at DeepL is committed to optimising the tech organisation's ability to deliver customer value in a predictable and efficient manner. We design and implement processes within the product development lifecycle at scale. Every team member is assigned to a track/several tracks and works with track leadership to maintain and improve product development processes, implement high-impact initiatives using standard project management and organisational change methodologies, and ensure accurate information flows between leaders and teams to help people focus on priorities and deliver business value in the fast-growth environment.

Your responsibilities

• Based on data, improve the efficiency of product development processes, practices and rituals to ensure a healthy allocation of capacity between customer-facing innovation, run-the-business and technical foundation in the short and long term.
• Design and maintain communication cadence within the track and with external partners to ensure clear bottom-up, top-down and peer-to-peer information flows.
• Create and maintain product management related reports/dashboards.
• Design, implement and maintain decision making protocols to enable teams to move faster through the PDLC.
• Design and implement change intake rituals and practices, ensuring a healthy balance between agility and stability in the daily routines of the team.
• Help plan and actively pursue product line goals and roadmaps.
• Improve workflows with customer-facing teams.
• Contribute to learning & training to upskill product teams in desired and required skills.

Qualities we look for

• 3+ years of experience within the product development process in a technology company.
• Minimum 1 year project management/delivery management experience.
• Thorough understanding of the software development lifecycle from conception to delivery.
• Exceptional verbal and written communication skills, ability to structure and simplify information.
• A data-driven approach to optimisation (analytical rigour).
• High EQ: ability to gain trust and build good relationships with different people.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you!

Please make sure to send your application in English.