Senior Product Manager

£57,177 to £59,220 plus market supplement of £4,996 per annum

Across the City and Hackney Health and Care system, there are a number of organisations and programmes working to improve outcomes for children and young people. These partnership organisations are using digital tools which are currently working in a fragmented and isolated way. This leads to gaps, delays and inefficiencies in support and care for children and families. As system partners together, there is an urgent need to develop and implement an Integrated Digital Access Strategy for our Children, Young People and Families. 

About the role

We are seeking to appoint a Senior Product Manager to carry out a discovery and use those findings to help us design and develop an Integrated Digital Access Strategy and Implementation Plan. 

This work will include baseline scoping to help identify and map the digital interfaces being used by children and families across the health and care system. It will help us understand current ‘ways of working’ in terms of organisational processes in place around using digital systems. We also want to understand the governance and information sharing landscape that exists currently, and work with partners to agree the exact scope of the work and any formal partnership arrangements that need to exist. You’ll set up a strategic oversight board that will assist in helping direct and priortise this work.

You’ll be working with a wide range of partners, including London Borough of Hackney, City & Hackney NHS and other clinical services. Working collaboratively to explore opportunities where integrated technology solutions can improve services for children and families, enhance staff productivity and streamline communication and information sharing is integral to the success of this work. 

About you

We value empathy, open mindedness and a real passion for delivering good public services. 

You’ll have experience in product management, in a senior role, and preferably will have worked in central government, local government, or public sector organisations. An understanding of childrens’s social care would be advantageous.

You’ll have worked on multiple products and services which deliver value for users and take a user-centred approach to problem solving. 

You’re able to work in a fast-paced environment with a pragmatic approach.

You will have evidenced experience of communicating work effectively, showing impact and value.

What we love about working for Hackney

– Doing work that has a positive impact on residents’ lives – Amazing colleagues who are brimming with enthusiasm and ideas to help improve the services we deliver – We are proud of having a diverse workforce that reflects our community – Flexibility of hybrid working and being able to have a good work-life balance – No one day is ever the same and you’ll get to work across a wide range of services.

In return you will benefit from:

– A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays – Membership of the excellent Local Government Pension Scheme – Standard 36 hour week (7.2 hours per day, Monday to Friday) – Wide range of learning and development opportunities – Comprehensive range of staff benefits such as childcare vouchers, new technology schemes, Cyclesheme, interest-free loans on annual travel cards, discounts at leisure centres (Better), restaurants, shops and other local establishments.

Where we work

We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team for a minimum of two days a month, however many of us come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 14 July 2024 (22:59 pm)

Interview date: 23 July 2024

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.