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Senior Machine Learning Engineer - Utilities

Kraken
London
2 days ago
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Help us use technology to make a big green dent in the universe!


Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone.

Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future.

Kraken Utilities

Our tech platform Kraken is already licensed to support 55 million customer accounts globally and we aim to serve 100 million by 2027. Kraken is the most AI-driven innovative forward-thinking platform for energy management. From optimising resources to delivering cost-effective exceptional customer experiences through advanced Customer Information Systems (CIS) billing meter data management CRM and AI-driven communications.

Were now charging the Kraken platform to other utility industries (Water and Broadband) and have created a new team called - Kraken Utilities. Over the last 3 years we have built this team from scratch to re-architect design and develop our Kraken software platform to solve complex industry wide problems within the water and broadband sectors (such as customer experience & water leak detection).

The Kraken Utilities team is in a very exciting growth phase and has already signed 5 clients; Severn Trent Leep Portsmouth Water TalkTalk and Cuckoo. We are currently 120 people (engineers product implementation strategy) along with 1800 people in the overall Kraken world.

Our team

All our technology is written and maintained by a multi-discipline engineering team of around 1500 people globally. Our engineers work in super teams which are focused on key areas of our platform as well as other innovative products. This also includes server-side client-side and mobile engineers working closely with UX experts copywriters and designers.
Teams are empowered to choose a way of working that works for them often opting for a Kanban-like approach. Notion and Asana are then used to specify and manage work; Github CircleCI and Terraform Enterprise as part of an immutable-infrastructure continuous delivery pipeline; and Datadog Sentry and Cloudwatch to measure performance and monitor production.

Youll join a talented team working on research around how to improve water efficiency (e.g. using smart meter data to detect leakages reduce water consumption etc.); improve customer support efficiency (e.g. using LLM agents to automate actions and replies etc.).
Kraken is a great place to learn work with some talented engineers and level-up your skills.
Our technology

Our Data/ML stack includes: Python SQL pandas Numpy AWS PyTorch TensorFlow NLP.

We use AWS heavily as part of a continuous deployment pipeline. See for example Django ELB health checks and continuous delivery.
Client-side we use React htmx and SASS; our mobile apps are built using native code or React Native.
What youll do:
    • Design build and deploy cutting-edge machine learning systems to address complex business challenges
    • Work collaboratively with cross-functional teams including product managers software engineers and other stakeholders to deliver exceptional ML products
    • Stay at the forefront of technology. Explore and evaluate new technologies to inspire the creation of new ML products and enhance existing ones
    • Conduct A/B experiments in collaboration with other teams analyse results and iterate to drive continuous improvement
    • Embrace ambiguity. As we scale your role will evolve and you should be comfortable adapting to changing responsibilities and focus areas.
What youll need:
    • You have a proven track record with 5 years of hands-on experience applying machine learning to real-world business challenges within an industry setting
    • A solid foundation in the fundamentals of machine learning is a must. You are proficient in exploratory data analysis model selection model pipeline development and the end-to-end process of model deployment and monitoring
    • Demonstrated expertise in Python SQL common ML DL and visualisation libraries (pandas numpy scikit-learn tensorflow pytorch huggingface matplotlib etc.) ETL and data modelling
    • Experienced in cloud technologies preferably with AWS
    • Strong communication skills are essential. You can articulate complex technical concepts to a diverse range of stakeholders with clarity
    • Proficient in software engineering fundamentals including version control and CI/CD pipelines
    • Nice to have: experience building NLP products; Kubernetes; dbt
Why youll love it here:
    • Wondering what the salary for this role isJust ask us! On a call with one of our recruiters its something we always cover as we genuinely want to match your experience with the correct salary. The reason why we dont advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesnt apply to Kraken - whats more important to us is finding the right Kraken-fit!
    • Kraken has an unique culture.An organisation where people learn decide and build quicker. Where people work with autonomy alongside a wide range of amazing co-owners on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Our Group CEO Greg has recorded apodcast about our cultureand how we empower our people
    • Visit our perks hub -Kraken Employee Benefits
This team will require candidates to work on a hybrid remote basis coming into our office in Oxford Circus 2 days a week. You do also need to be able to work in the UK.

Were very excited to be growing our team. Were looking for skills and experience to help shape and define the future of not only our team but the wider business at a global scale. If youre reading this and grinning please apply! There are huge challenges to tackle and we need amazing people who are keen to get stuck in.

Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race colour religion national origin age sex gender identity or expression sexual orientation marital or veteran status disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.


Required Experience:

Senior IC


Key Skills
Corporate Banking,Access Control,Gallery,Investment,Autocad,Asic
Employment Type :Full-Time
Experience:years
Vacancy:1

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