Job summary

Join an innovative, award-winning Divisional Analytics team at the forefront of driving transformative change through data-led intelligence and insights. Supporting the Trust's senior leadership, this team plays a pivotal role in presenting complex analytics and improving the patient experience through data-driven strategies. The Business Intelligence (BI) team is dedicated to innovation, utilising cutting-edge tools like Tableau dashboards, machine learning, and predictive analytics to shape the future of healthcare. We are seeking two Senior Information Analysts to help transform hospital activity data into actionable insights, enabling effective planning and delivery of acute services and overseeing critical external reporting to NHSE.

In recent years, the BI team has been instrumental in guiding the Trust through critical healthcare challenges, predicting COVID-19 admissions with advanced forecasting models, developing real-time operational dashboards, and accessing unprecedented data flows. This exceptional work has earned national acclaim, including the Health Tech Newspaper Award for Best Use of Data in 2020 and AphA's Analytical Team of the Year award.

This is a dynamic and exciting time to join the Gloucestershire Hospitals as we advance our Digital BI strategy and roll out Tableau across the Trust. With ambitious plans there are so many opportunities for personal and professional growth. Join us and be part of a team shaping the future of healthcare innovation.

Main duties of the job

We are seeking a skilled, motivated analyst with strong analytical expertise, who can communicate and present complex information effectively to diverse stakeholders. The ideal candidate will excel under pressure, manage conflicting deadlines and prioritise tasks efficiently.

A key focus of the role is to support the Trust's senior leadership in improving patient experience, contributing to our vision of delivering the "Best Care for Everyone." This role requires an experienced, forward-thinking, solution-oriented analyst driven to make a meaningful impact, with a passion for delivering exemplary BI services.

The successful candidate will:

- be primary responsible for providing vital information to internal teams and external stakeholders

- collaborate with clinicians and senior managers to understand requirements

- develop insightful reporting tools

- deliver intelligence to inform decision-making to enhance service quality and patient care.

The role involves handling large volumes of complex data, advanced analytical techniques to transform data into actionable insights. The role plays a critical role identifying/addressing data quality and accuracy issues ensuring integrity of the information provided. While working collaboratively in a team, the post holder must work independently, manage their workload and proactively prioritise to meet deadlines.

A positive, engaging attitude is essential to foster strong working relationships and drive improvements in patient care.

About us

Gloucestershire Hospitals is dedicated to nurturing the growth and potential of its staff. Within the BI team, regular internal training sessions are held to develop knowledge sharing and promote best practices across the team. With a wealth of expertise spanning all areas of the NHS, our team provides a supportive environment to help you advance in your career. Additionally, we offer access to resources like the Information Professional Register, equipping you with valuable tools to support your ongoing professional development.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.

Job description

Job responsibilities

This role is an integral part of the Medicine and Urgent Care team within the Business Intelligence (BI) unit at Cheltenham General Hospital.

The post holder primarily has responsibility for the provision of information to both the organisation and our external stakeholders.

This involves working closely with clinicians and senior managers within the hospital to understand their requirements, developing reporting tools and providing intelligence to enable services to make better informed decisions. The post holder will need to be engaging, forward thinking, and work with a positive attitude in order to build great working relationships with our customers to improve patient care.

The post holder will also be responsible for interrogating large volumes of highly complex data, and use a variety of software and analytical methods to turn this data into intelligence.

The post holder is expected to highlight any areas of concern with regard to data quality and accuracy and undertake appropriate action as required. The post holder will work as part of a team of analysts, but will be required to work independently at times and manage their own workload. They will also need to take a proactive approach with regard to prioritising and negotiating deadlines.

Person Specification

Qualifications

Essential

Bachelor Degree or equivalent educational level Intermediate SQL, Analytics and IT skills.

Experience

Essential

Excellent SQL skills- data management, interrogation & analysis products Advanced knowledge and highly skilled in the use of MS Excel. Ability to challenge and manage user expectations Excellent problem solving skills to the development of advanced analytical methodologies.

Desirable

Good understanding of patient pathways

Knowledge

Essential

Ability and experenice to present information with a high level of accuracy to a wide range of audiences both verbally and electronically ( charts graphs, reports, scorecards, tables, dashboards etc.) An analytical mindset and ability to explain trends and themes in data. Detailed understanding of the importance of data quality The ability to exercise own initiative and work independently to achieve objectives and deadlines.

Desirable

In depth knowledge and understanding of NHS Data Dictionary including datasets, data standards and data modelling concepts