Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

A development opportunity for Band 2 administrators within the Healthy Families Service to apply for this exciting new post supporting the school 5-19 service within Thurrock As a member of the school health service, you will support the 5-19 team in the undertaking of the National Child Measuring Programme (NCMP), Hearing and Vision (H&V), Health Needs Assessment Questionnaires (HNA) and Single Point of Access administration duties (Duty SPA).

Main duties of the job

To assist with the co-ordination, uploading and organisation of NCMP, H&V and HNA questionnaires, data reports and received documents. The post holder will screen/complete NCMP, HNA and H&V. All data to be reported on as per KPI. The information received will be disseminated appropriately to all parents/carers to ensure that outcome letters/emails are produced as required and within timeframes. The post holder will support the co-ordination with schools to develop and deliver programmes in compliance with Department of Health regulations, liaising with professionals and education to ensure any data required is collated, accurate and received in a timely manner The post holder will assist the team lead to ensure all completed data is recorded, processed, and uploaded onto HSCIC so that this data can be reported on annually. The information received will be disseminated appropriately to all parents/carers to ensure that outcome letters/emails are produced in-line with national guidelines and localised with internal and healthy lifestyle programmes. To work as a member of the School Health Service Team, liaising closely with other team members. To accurately produce letters, emails, reports, team meeting minutes and other written material within agreed timescales from a variety of sources.

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement - Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,258 to a maximum of £2,122 pro rata for part time).

Detailed job description and main responsibilities

Specific Tasks related to the post:

To undertake mandatory training as required. To maintain an updated record of training sessions attended and learning experiences/outcomes. To receive line management supervision and child protection group supervision in accordance with Organisation standards of practice. To undertake and participate in the appraisal and personal development plan system to enable a focus on personal and professional development. To maintain accurate contemporaneous school nursing documentation in accordance with Organisation standards of practice. To attend and participate at NCMP, Team meetings and other meetings as requested by the team lead. To be competent or be willing to learn a range of administration task/duties to support the service as appropriate ( emails, electronic task, minutes, scanning, photocopying, printing, filing, archiving, letters, leaflets, ordering, and checking equipment, supporting the organisation for packs for training &/or programmes, minute taking) To undertake administration tasks – Including inputting all NCMP, H&V and HNA data, checking families’ details, producing & sending out letters for families, ensuring systems are in place to support the processes and care pathways. To perform general office tasks such as including photocopying, scanning, document distribution, shredding relevant documents, answering the telephone, preparing, and sending messages in support of the efficient running of the services, in relation to NCMP, H&V, HNA, SPA and any other School Health Service programmes/services. To work flexibly to ensure that all work is completed in a timely manner. To maintain recording all relevant information on SystmOne, and/or equivalent. Maintain school lists and accurate data collection on SystmOne, HSCIC, School Screener or Equivalent. To recognise the sensitivity of business undertaken and to ensure strict confidentiality. Collect/deliver post, between school/clinic bases. Travel between School/Health Centres/ Clinics, as required. Any other duties commensurate with the post holder’s capabilities and experience.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person specification

Qualifications

Essential criteria

NVQ level 2 or equivalent standard of literacy and numeracy

Desirable criteria

Relevant NVQ level 3 or equivalent

Knowledge

Essential criteria

Demonstrates a commitment to further learning and development Ability to work as part of a team

Desirable criteria

Working with children and the public

Knowledge

Essential criteria

Awareness of the School Health 0-19 team and the role of the School health Assistant

Skills

Essential criteria

Basic awareness of IT and IT skills including knowledge of Microsoft Word and Excel

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.