Salesforce Marketing Cloud Solution Architect

About the Role

Monks is a digital-first marketing and advertising services company that connects content, data and digital media and technology services and produces websites, games, films, social media content, digital advertising campaigns, data and measurement solutions, and more.

C360.Monks — a branch of Monks, is a trusted Salesforce Consulting Partner and MuleSoft Partner, helping organizations grow faster and create deeper customer connections with Salesforce. 

As a Salesforce Marketing Cloud Architect, you will bring considerable technical and product expertise to deliver world-class SFMC-based solutions to clients. The Marketing Cloud Architect is a key member of the Salesforce Marketing Cloud Customer success’s team and is responsible for leading the design and delivery of solutions on the Salesforce Marketing Cloud. This person will translate business requirements into a technology solution and implement that solution in an accurate, efficient and reliable manner.

Responsibilities

Understand the customer need and provide the solution architecture that best addresses the technical and business requirements at scale Be the trusted advisor to our customers, prospects and the broader cross functional teams Provide technical effort estimates and timelines Lead the implementation of new Salesforce Marketing Cloud opportunities as applicable  Lead the development team which is responsible for the implementation of SFMC services including Journey Builder and various Studios Develop technical integration approaches, including data flow and architectural diagram/visuals. Develop customized presentations, demonstrations, and prototypes Work with cross functional new business team on new SFMC opportunities

About You

5+ years hands-on experience in Salesforce
• 3+ years of Marketing Cloud experience, including Email Studio, Automation Studio, Journey Builder, MobileConnect, MobilePush, and Einstein
• Experience with writing SQL (MS SQL) and AMPscript
• Familiarity with HTML, XML, CSS and JavaScript
• Strong understanding of SOAP APIs, REST APIs and integration architectures
• Experience working with client teams and consulting staff through full-lifecycle implementations and/or implementing integrated solutions including SFMC ecosystem.
• Hands-on platform experience in Salesforce Marketing Cloud, and/or other SFMC products and ecosystems.
• Experience in a technical leadership role designing, building, and executing complex automated marketing programs with Salesforce Marketing Cloud.
• Understand the out-of-the-box Marketing Cloud functionality, and have the ability to leverage these based on customer requirements.
• Expected to be both a leader and an individual contributor.
• Track record of working independently to drive projects to completion in a matrixed environment
• Ability to work in a fast-paced environment, maintaining flexibility and performing at a high level when faced with time constraints

#LI-BK1 #LI-Hybrid

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website () and will never ask for payment or bank account information during the recruitment process.