Sales Operation Manager

REMOTE FIRST / PERMANENT / FULL-TIME

Who are we?

At Qflow we’re on a mission to transform one of the world’s most pollutive industries: Construction. We help General Contractors and Developers cut waste and reduce their carbon emissions by providing them with the data driven insights they need to deliver productive, profitable, and sustainable projects.

Our team combines construction experience with software engineering and cutting-edge data science to deliver real-time alerts to risks and opportunities during construction.

After successfully raising an oversubscribed Series A investment round and increasing revenues to exceed $1m in ARR, our commercial team is now growing. We are seeking a talented Sales Operation Manager who is eager to contribute to building a sustainable future. If you are passionate about sustainability, believe that with cutting-edge technology we can address tangible issues, you value radical transparency, unstoppable tenacity and encourage collaboration and curiosity within your team, this opportunity is tailor-made for you.

Your team and your role

With our Commercial Team expanding globally, we are looking for an experienced Sales Operations Manager to develop and implement sales processes and procedures to increase efficiency, productivity, and revenue, to support our future plans and product launches.

Reporting to the CEO, you will partner with Sales, Marketing and Customer Success Teams to drive profit and remove barriers.

The successful candidate will be a meticulous and driven professional, with experience in Sales Operations within B2B SaaS start-ups.

We are a remote-first company, so you will be working from home most days. However, you will need to attend Commercial Team monthly meetings and occasional company-wide gatherings at our London office. 

Responsibilities

• Develop, implement and optimise sales processes and procedures to increase key sales OKRs around efficiency, productivity, and revenue.
• Partner with the Finance team and CEO to ensure that the CRM is set up to support sales processes and reporting requirements.
• Drive the sales forecasting process, collaborating with the Commercial Team on their pipelines and generating comprehensive reports.
• Ensure a high level of data integrity and align to consistent standards and procedures within our CRM and sales tools.
• Ensure collaborative and effective communication with sales and cross functional teams including Customer Success, Marketing, and Product.
• Collaborate with the team to create and maintain a sales playbook and ensure that Commercial Team have the necessary tools and resources to succeed.

Your skills

• 5+ year experience within Sales Operations in a B2B SaaS company (preferably in a high-growth start-up environment.
• Experience within in the Construction-Tech (ConTech), PropTech or similar AEC industries.
• Proven track record of developing and implementing Sales Operations processes.
• Experience using a CRM management system ( HubSpot) highly desirable
• Highly organised and structured, with excellent prioritisation and project management skills
• Sees data as a crucial part of decision-making
• Personable, energetic and motivated with exceptional communication skills
• Humble and ambitious. Eager to make an impact
• Ability to work with autonomy and independence whilst communicating effectively in a fast-paced environment with an international team, tracking key metrics and providing transparent feedback in what is and isn’t working.
• Passion for construction, sustainability and innovation and staying up to date with the latest industry trends is a bonus!

Our offer

Annual salary up to £70K, depending on experience
Remote-first team (we enjoy meeting up from time to time in our London HQ and we would love to see you there too!)
Company laptop and tools
️ 25 days annual leave + 3 days company closure at Christmas + bank holidays
Paid sick leave
Private medical insurance
Critical illness and life insurance
Pension contribution up to 7%
Enhanced family policy
Paid volunteering day
✈️ We allow our employees to work abroad for up to 90 days
We’ll offset your annual carbon footprint on your behalf via Ecologi
Learning & development and career progression opportunities
Company social events (online and in person!)

Our promise

Creating an environment where everyone feels valued, respected and heard is at the forefront of everything we do. We are committed to providing equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

We created a culture that extends to all aspects of our operations, including step-free access, as we believe that everyone should have equal opportunities to access our facilities, services, and digital platforms.

Important Notice: No Recruitment Agencies

We kindly request that recruitment agencies refrain from contacting us regarding this job posting. We are solely interested in direct applications from candidates. Any unsolicited communication or resumes received from agencies will not be considered or acknowledged. We encourage candidates to apply directly through the provided application process. Thank you for your understanding.