Reporting & Engagement Manager

Job summary

About the Government Legal Department

From energy to security, health to human rights, we help the Government deliver life changing law for citizens.

The Government Legal Department is the largest provider of legal services across government, working on high profile matters that are frequently scrutinised in Parliament and the media. Our work includes:

Developing and drafting legislation Providing legal advice on policies Securing our economic and trade relationships Ensuring value from commercial contracts worth billions of pounds Providing the Civil Service�s employment law advice

We are at the heart of delivering the Government�s priorities and our success depends on our people.

GLD is a non-ministerial government department, sponsored by the Attorney General. We are headed by the Treasury Solicitor, our Permanent Secretary and employ nearly 3000 people, including over 2000 legal professionals. Our offices include London, Leeds, Bristol, Croydon and Manchester as well as overseas. We provide specialist legal services including Litigation, Employment and Commercial Law as well as advising most Government Departments on the policies and services they deliver.

GLD also depends on a range of vital corporate services. These are essential to the smooth and efficient running of the Department and provide the foundation to enable GLD to deliver outstanding legal services. Our corporate functions include Strategy, HR, Finance, Digital, Data and Technology, Communications, Security, Commercial and Project delivery.�

Our vision is to be an outstanding legal organisation and a brilliant place to work where everyone can thrive and fulfil their potential. This is an exciting time for GLD, with cutting edge legal work on global issues and a transformation agenda which is ensuring the Department exemplifies the .��

To find out more about what we do visit the Government Legal Department�s orhave a look at this which showcases the breadth of work government lawyers and legal trainees are involved in.

Job description

About the Knowledge & Innovation Division

The work of the Knowledge and Innovation (K&I) Division is core to all our legal work in GLD. We equip government lawyers with the relevant knowledge, skills and tools to provide excellent legal service to ministers and officials.

The K&I Division is a multi-disciplinary team, that provides a portfolio of services spanning:

Knowledge � incorporating Library, Knowledge Systems and Engagement & Projects Knowledge Development Legal Learning Innovation

Sitting at the heart of the Government Legal Profession, we connect lawyers, support legal communities and facilitate sharing of knowledge and collaboration across government.

We drive innovation to improve legal processes and create new services, including introducing new legal technologies such as artificial intelligence and developing lawyers' capability to maximise the benefits of these technologies.

We support our lawyers� professional development at every stage of their careers through an extensive programme of learning opportunities.

Through our commitment to excellence and innovation across all our activities, we help GLD achieve its vision of being "an outstanding legal organisation, committed to the highest standards of service and professionalism".

The Role

We are looking for a talented Engagement & Reporting Manager for this exciting role. The Manager will be responsible for co-ordinating the K&I Division�s engagement, communications and reporting activities and products.

The successful candidate will need skills and experience in stakeholder communications and engagement, primarily for internal audiences and events management.

Main responsibilities focus on 2 key deliverables:

co-ordinating the way we engage our people and our clients across our portfolio of knowledge, capability and innovation outputs and the benefits they bring; and promoting and reporting on the central and local activities that deliver our knowledge, capability and innovation outputs.

The role is core to the Division�s work and achievement.� The Manager will work closely with and support colleagues across the Division�s specialist areas. The Manager will also engage and collaborate with legal and other professional colleagues across GLD.

The role reports to the K&I Divisional Support Manager and manages a team of four, two of whom are direct reports.

The role will suit a self-motivated and organised applicant with proven skills in stakeholder communications and engagement; event management; digital media; customer research and data analysis and reporting.

The Manager will need to show leadership and creativity, delivering engaging and impactful communications.

Specific responsibilities include:

support the Head of Knowledge & Innovation with forward planning, understanding and management of the K&I Divisional portfolio develop and implement plans to engage and communicate the outcomes of K&I projects within GLD and co-ordinate the delivery of the communications; collaborate with GLD�s Communications & Engagement Team and other corporate services and legal colleagues to ensure the Division�s communications programme aligns with, and enhances, the overall GLD strategic ambitions, and ensure output produced is targeted efficiently and effectively using the most appropriate formats and channels; managing and developing the Division�s formal internal communications presence, on the �Eagle� intranet and other knowledge systems and maintaining the K&I know-how key assets spreadsheet; facilitating effective communication, engagement and knowledge sharing across the K&I Division with training, team days and other events and MS Teams; support colleagues with their individual projects using project management tools; manage and develop the Division�s formal reporting to internal committees; line manage and develop the junior members of the K&I Divisional Support team

Person specification

Behaviours

Below are details of the Success Profiles that make up this role.

You will be expected to provide evidence to show how you meet the criteria at interview and/or selection stage.

We'll assess you against these behaviours during the selection process:

Managing a Quality Service Seeing the Big Picture (Lead behaviour) Working Together Changing and Improving

�Experience

Experience in creating and executing engagement and communications plans and evaluating their success. Experience of delivering engagement and communications campaigns using digital products and channels and communication formats.�� Strong experience in reporting on the work of a team and progress against strategy that demonstrates accountability to senior stakeholders. Strong project management, planning and portfolio management capability Excellent written and oral communication and interpersonal skills. Experience of SharePoint, Office 365 and Power BI is desirable. A high level of digital literacy, particularly in relation to content design and management, online publishing and data visualisation tools, and social media.

Behaviours

We'll assess you against these behaviours during the selection process:

Seeing the Big Picture Managing a Quality Service Working Together Changing and Improving

We only ask for evidence of these behaviours on your application form:

Seeing the Big Picture Managing a Quality Service Working Together

Benefits

Alongside your salary of �39,728, Government Legal Department contributes �11,509 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%