To support our growth, we are hiring a Professional Services Engineer About us: pixitmedia, a Kalray Company Kalray is a leading French Deep Tech company, originating from the CEA French lab, a prestigious European research laboratory. Specializing in hardware and software technologies for high-performance, data-centric computing markets, Kalray offers a range of products for applications in Datacenters, AI, Media & Entertainment, Life Sciences, Scientific Research, Edge Computing, Automotive, and more. Kalray has notable investors such as Alliance Venture, NXP, CEA, and Bpifrance. The company is listed on Euronext Growth.With over 200 employees and a presence in several countries (France, UK, Germany, USA, Romania), the company provides an agile, inclusive, and dynamic environment where individuals, whether experts or recent graduates, can thrive and contribute to Kalray's success.Pixitmedia, a Kalray company, enables media & entertainment organizations to streamline their global data workflows and maintain complete control of valuable assets. We empower the world’s broadcasters, major film studios and award-winning creative organizations to work how they want, to achieve and thrive.You can learn more about pixitmedia on our website.What you'll be doing: Professional Services Engineers engage with customers to provide installation, migration, training, and advisory services for our software-defined storage and data management offerings. They handle installations ranging from single-node cloud-based deployments, to our largest on hybrid, geographically distributed architectures.You’ll have tons of opportunities to apply your skills to interesting new problems. We hire developers who are hungry to learn and keep up with the newest trends.Responsibilities:Use a consultative approach to customer engagementsLook for opportunities to help the customer achieve their vision more effectively and efficientlyDeliver on SOW with guidance from technical architectsContribute to the extension and maintenance of documentation/scripts for implementation and workflow to align with custom requirements via product management and development teams.Communicate opportunities to the customer account teamProvide feedback to product management and development team to improve the quality of the product in line with customer requirements and our own efficiency needsProvide feedback to Project Managers to make scheduled delivery more consistentContinually work with Project Managers and Build Manager to streamline and improve deliveryExert influence on the overall objectives and long-range goals of your team and Professional ServicesProvide mentorship for Professional Services Engineers to help them grow in their technical responsibilities and remove blockers to their autonomyManage/oversee/deliver on multiple projects, either as the primary engineer, or as a lead providing oversight to other Professional Services EngineersWhat we're looking for: Skills Essential Implementing and/or maintaining high performance/high volume storage solutionsHigh Throughput Network solutions such as Infiniband and Ethernet (RoCE)Parallel, clustered or scale-out file systems such as Spectrum Scale (GPFS), Lustre, BeeGFS, Quantum StorNext, OneFS, Qumulo, Weka, etcEnterprise data storage technologies, such as SAN and NAS storage, Fibre Channel and iSCSI, CIFS/SMB, and NFSWindows Server administration and/or UNIX/Linux system administration experienceExperience within Media & Entertainment or Research-focused industriesKnowledge of cloud computing & storage, and object storage (AWS, GCS, Azure) High Desirable Cross-platform system administration experience, including user authentication in a mixed Windows/POSIX environmentNetworking experience, including advanced switch configurationHigh throughput networking RDMA, RoCE, NVMeOF, IPoIBLDAP or Active Directory experienceExperience with high-performance computing and/or M&E FocusedScripting experience – Perl, python, bash, ksh, and/or PowerShell, etcTechnical writing, technical consulting, or training experienceExperience with data collection and analysis, including reporting and monitoring toolsExperience with configuration management frameworks such as Salt, Ansible, etcExperience with metric and health monitoring platforms such as Nagios and PrometheusBasic Docker experienceVendor-specific SAN/NAS certifications Soft Skills Comfortable working in a fast-paced environment, sometimes with multiple customer engagements at oncePositive disposition and solution-oriented mindsetEffective communication skills: Regularly achieve consensus with peers, and provide clear status updatesSelf-motivated and self-managing, with strong organizational skillsAbility to thrive in a fully hybrid working organization (remote workers + office workers, multiple international offices across a wide range of time zones)~30% travel may be requiredExperience Working at a consumer of technologies used for high performance computing, artificial intelligence or media & entertainment production.Technical project management experience Profile Degree in Computer Science or similar preferred, but not requiredOf course, you might not have all of those required skills! But feel free to apply anyway and explain to us why you believe you are the right person for the job. Contract information:Type of contract: Permanent contractStarting date: As soon as possibleLocation: High Wycombe or London AreaRemote or Hybrid with periodical team meeting on-siteCompetitive salary based on your skills and experienceEntitlement to free shares plans (RSU)What we can offer you: 25 Days annual leave5% employer pension contribution and employer match up to 8%Access to Employee Assistance ProgrammeAnnual eye testPrivate Medical insurance, life insurance and death in service on commencement of EmploymentAccess to Medicash planElectric Car SchemeAbout the Recruitment Process:First interview with the line managerSecond interview with the team (may include a coding test)Final interview with HRDEqual Opportunity Statement: KALRAY is committed to creating a diverse and inclusive environment, and we welcome applications from individuals of all backgrounds, identities, and experiences. We do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, skin color, national origin, gender, sexual orientation, age, marital status, disability status, or any other characteristic protected by law. Should you require any accommodations or adjustments throughout the interview process and beyond, please do not hesitate to let us know. We are committed to ensuring that all candidates have an equal opportunity to showcase their abilities and succeed in our organization.